omnichannel

Visa: Click-and-Mortar Shoppers Demand Digital Simplicity, Expanded Payment Options In-Store
Visa: Click-and-Mortar Shoppers Demand Digital Simplicity, Expanded Payment Options In-Store
February 20, 2024  |  VISA

Four years. 1,460 days. For payments — and for commerce in general — 2020 to 2024 brought a whirlwind of change, a re-imagining of the...

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Instacart Focuses on Connected Stores as It Cuts 7% of Workforce
Instacart Focuses on Connected Stores as It Cuts 7% of Workforce
February 13, 2024  |  Earnings

Even as Instacart is undergoing major layoffs to cut costs, the company continues to invest in fully digitizing the physical store to boost omnichannel efficiency....

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Hasbro’s Digital Push Not Enough to Offset Consumer Belt-Tightening on Nonessentials
Hasbro’s Digital Push Not Enough to Offset Consumer Belt-Tightening on Nonessentials
February 13, 2024  |  Retail

Hasbro may be seeing digital growth via its gaming business, but as consumers buy fewer nice-to-have products, the toys and games company continues to struggle....

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Bank Branch Buildouts and Upgrades Show Omnichannel Is Here to Stay
Bank Branch Buildouts and Upgrades Show Omnichannel Is Here to Stay
February 08, 2024  |  Banking

The pandemic threatened to make banking in the brick-and-mortar setting a bit of an anachronism. Lockdowns meant that getting things done at the counter with...

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DoorDash Launches Partnership With Grocery Chain Ahold Delhaize
DoorDash Launches Partnership With Grocery Chain Ahold Delhaize
February 07, 2024  |  Delivery

DoorDash has launched a new delivery agreement with grocery group Ahold Delhaize. The partnership makes an additional on-demand grocery delivery marketplace available to customers of Ahold brands like Food...

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CVS Enhances Omnichannel Services to Offer Customers More Connected Healthcare Experience
CVS Enhances Omnichannel Services to Offer Customers More Connected Healthcare Experience
February 07, 2024  |  Earnings

CVS Health announced profitable fourth-quarter (Q4) and full-year earnings on Wednesday (Feb. 7), crediting initiatives to improve primary care and expand omnichannel health services. These efforts aim to provide...

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Nuvei Unveils Omnichannel Payments Tool for Merchants and Platforms
Nuvei Unveils Omnichannel Payments Tool for Merchants and Platforms
February 07, 2024  |  Payment Methods

Canadian FinTech Nuvei has launched an enhanced omnichannel payments solution for merchants and platforms. The unified commerce offering, being made available to customers outside of North America for...

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Half of Grocers Investing in Gaining Omnichannel View of Shoppers
Half of Grocers Investing in Gaining Omnichannel View of Shoppers
January 23, 2024  |  Retail

As grocers look to better understand their shoppers’ behavior, a PYMNTS Intelligence report finds that half are investing in the ability to track customer habits...

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Hugo Boss’ Digital Sales Up by 26% in Q4 as It Targets Gen Z and Millennials
Hugo Boss’ Digital Sales Up by 26% in Q4 as It Targets Gen Z and...
January 16, 2024  |  Retail

Is it a case of normalization, inflation, or simply a need for brands and retailers to put in extra effort to connect with consumers, particularly...

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