omnichannel

Grocery’s Global Digital Growth Lags Behind Other Industries by 29%
Grocery’s Global Digital Growth Lags Behind Other Industries by 29%
May 24, 2023  |  eCommerce

As consumers increase their digital engagement across all parts of their lives, online grocery adoption is growing more slowly than other parts of people’s day-to-day...

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Lowe’s Digital and Omnichannel Upgrades Shine Amid 4.3% Decreased Sales
Lowe’s Digital and Omnichannel Upgrades Shine Amid 4.3% Decreased Sales
May 23, 2023  |  Earnings

Lowe’s is seeing strength in the home improvement category due to efficiencies of digital and omnichannel selling that’s become a pillar for the retailer. That’s despite...

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Elizabeth Arden Launches Shoppable Virtual Store to Reach New Generation
Elizabeth Arden Launches Shoppable Virtual Store to Reach New Generation
May 16, 2023  |  Retail

Elizbeth Arden has launched a virtual store that enables browsing, gameplaying and shopping. The Revlon-owned beauty brand created the metaverse shopping experience in partnership with experiential eCommerce platform Obsess and launched it Tuesday...

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Fabletics Implements Salesfloor’s Customer Engagement Platform to Enable Connected Conversations
Fabletics Implements Salesfloor’s Customer Engagement Platform to Enable Connected Conversations
May 12, 2023  |  Retail

Fabletics now enables its customers to communicate with store associates via email, text and video chat. The activewear brand has implemented Salesfloor’s customer engagement platform...

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Gen Z Is ‘Generation Digital Health’ as 62% Use Digital Patient Portals
Gen Z Is ‘Generation Digital Health’ as 62% Use Digital Patient Portals
May 11, 2023  |  Healthcare

Healthcare is essential for consumers of all ages, but different generations tend to obtain their healthcare products and services very differently. Catering to generation patterns...

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Ahold Delhaize US Says Digital Engagement up 10% as 2.7 Billion Personalized Offers Went to Consumers
Ahold Delhaize US Says Digital Engagement up 10% as 2.7 Billion Personalized Offers Went to...
May 10, 2023  |  Retail

Netherlands-based multinational grocer Ahold Delhaize said digital and omnichannel engagement and store modernization efforts are paying off, particularly for its U.S. brands. Reporting first quarter...

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UK Leads US in Retailers Staying Ahead of Instant Payments Game
UK Leads US in Retailers Staying Ahead of Instant Payments Game
May 10, 2023  |  Real-Time Payments

With the rise of online shopping, in-store retailers are under pressure to make innovation in real-time payment alternatives and omnichannel marketing — strengths of eCommerce...

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Fiserv Lets Small Businesses Offer Apple Tap to Pay
Fiserv Lets Small Businesses Offer Apple Tap to Pay
April 24, 2023  |  SMBs

Fiserv will allow merchants to tap into increased demand for contactless transactions. The payments company announced in a Monday (April 24) news release it has...

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IKEA Investing $2.2 Billion to Expand Omnichannel Capabilities in US
IKEA Investing $2.2 Billion to Expand Omnichannel Capabilities in US
April 20, 2023  |  Retail

IKEA is expanding its omnichannel capabilities with its biggest investment in four decades in the United States. The $2.2 billion investment over the next three...

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