omnichannel

Tapestry Weaves Physical Stores and Brand Innovation Into Record Omnichannel Results
Tapestry Weaves Physical Stores and Brand Innovation Into Record Omnichannel Results
February 09, 2023  |  Retail

Luxury showed resilience across the brands of fashion house Tapestry, owner of Coach, Kate Spade and Stuart Weitzman, as a mix of data, artificial intelligence...

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Movado’s Digital Transformation Drives 10x Increase in Online Sales
Movado’s Digital Transformation Drives 10x Increase in Online Sales
February 07, 2023  |  Retail

Moving a classic fashion brand into a digital-first world has its challenges, so famed watchmaker Movado Group has kept a tight focus on its core...

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The Future of Online Car Buying Is Omnichannel — With a 2-Week Test Drive
The Future of Online Car Buying Is Omnichannel — With a 2-Week Test Drive
February 06, 2023  |  Connected Economy

Of its many disruptions, the pandemic has driven car pricing and buying off a cliff, making room for innovators to create a digital shift. While...

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Estée Lauder Q2 Reflects China Headwinds vs ‘Renaissance of Occasions’
Estée Lauder Q2 Reflects China Headwinds vs ‘Renaissance of Occasions’
February 02, 2023  |  Retail

A return to physical retail helped Estée Lauder reduce losses in its fiscal second quarter as the company talked up a “renaissance in usage occasions”...

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Half of Grocers Are Boosting Their Omnichannel Data Capabilities
Half of Grocers Are Boosting Their Omnichannel Data Capabilities
January 30, 2023  |  Retail

As grocers invest in their omnichannel offerings, PYMNTS research shows data analytics are a priority. The Context Grocers are looking to unify their capabilities across...

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US Grocers Lead Global Demand for Online Order and Pickup
US Grocers Lead Global Demand for Online Order and Pickup
January 30, 2023  |  eCommerce

When it comes to eCommerce pickup orders, PYMNTS research shows U.S. grocers at the forefront. With the disproportionate adoption of the channel, American grocery retailers...

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Nearly Half of Consumers Use Smartphones as They Shop in Stores
Nearly Half of Consumers Use Smartphones as They Shop in Stores
January 30, 2023  |  Retail

We’re getting out and about more than ever. As detailed in the “2023 Global Digital Shopping Index,” a PYMNTS and Cybersource collaboration, commerce is becoming...

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Walmart’s Sam’s Club to Add Locations to Strengthen Omnichannel Capabilities
Walmart’s Sam’s Club to Add Locations to Strengthen Omnichannel Capabilities
January 26, 2023  |  Retail

Sam’s Club is adding new locations across the United States to strengthen its omnichannel capabilities. The Walmart-owned membership warehouse club said in a Thursday (Jan....

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More Consumers Using Smartphones to Create Their Own Personalized Retail Experience
More Consumers Using Smartphones to Create Their Own Personalized Retail Experience
January 25, 2023  |  Retail

Shoppers are not only blending digital features and payment methods to personalize their in-store experiences, they’re also gravitating to retailers that cater to this behavior....

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