omnichannel

Retailers Rush to Rethink Stores Amid Shift to Digital, Experiential Shopping
Retailers Rush to Rethink Stores Amid Shift to Digital, Experiential Shopping
May 20, 2022  |  Retail

For a minute there in 2020 and 2021, it seemed like most retail stores might be turned into indoor playgrounds or just abandoned because in-store...

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Retail Software SpotOn Nets $300M for Development
Retail Software SpotOn Nets $300M for Development
May 18, 2022  |  Investments

SpotOn, a software and payment company working with restaurants and retail businesses, announced Wednesday (May 18) that it has raised $300 million in a Series...

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Square Buys ResTech Platform GoParrot
Square Buys ResTech Platform GoParrot
May 18, 2022  |  Acquisitions

Square announced Wednesday (May 18) that it has acquired GoParrot, a digital ordering and marketing platform for restaurants. According to a Square blog post, GoParrot...

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Restaurants and Customers Agree: Short Lines Are Simply Better
Restaurants and Customers Agree: Short Lines Are Simply Better
May 17, 2022  |  ResTech

Imagine sitting at a crowded restaurant after a meal with friends and it’s 11 p.m. at night. Suddenly, it seems everyone wants their check at...

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The Data Point: 61% of Online Sellers Increased Marketplace Usage in the Past Year
The Data Point: 61% of Online Sellers Increased Marketplace Usage in the Past Year
May 16, 2022  |  eCommerce

Amazon, Shopify and others are feeling the sting of slower online sales in early 2022. That’s likely transitory as physical and online retail rebalance for...

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RIP Digital Transformation, We Hardly Knew Ya
RIP Digital Transformation, We Hardly Knew Ya
May 16, 2022  |  Connected Economy

It’s over. It’s done. Stick a fork in it. All those digital habits that consumers developed and fine-tuned over the last two years — they...

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Ahold Delhaize Leverages Data to Differentiate Omnichannel Offerings
Ahold Delhaize Leverages Data to Differentiate Omnichannel Offerings
May 11, 2022  |  Earnings

As the bar raises across the board for grocers looking to provide an intuitive and compelling omnichannel experience, those that can harness consumer data to...

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Grocers Offer In-Store App Features to Boost Omnichannel Shopping
Grocers Offer In-Store App Features to Boost Omnichannel Shopping
May 09, 2022  |  Retail

Even in-store shopping is now a digital experience for many shoppers, and savvy grocers are taking advantage of this trend to boost loyalty while learning...

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PayPal Combines COVID Learning With Digital Transformation to Pursue ‘Commerce 2.0’
PayPal Combines COVID Learning With Digital Transformation to Pursue ‘Commerce 2.0’
May 09, 2022  |  Connected Economy

If you remember Internet 1.0, it looked like a pinball machine and wasn’t very smart, making search results an adventure that often ended in disappointment....

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