omnichannel

Omnichannel Innovations to Expect as Retail Automates at Lightning Speed
Omnichannel Innovations to Expect as Retail Automates at Lightning Speed
January 03, 2022  |  Retail

In 2021, the retail industry experienced a digital switchover into a “bring-it-to-me” world — one where the retail experience is ideally an instant one. Consumers amid a...

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Why Omnichannel Still Remains More Vision Than Reality for Retail
Why Omnichannel Still Remains More Vision Than Reality for Retail
December 29, 2021  |  Retail

“In stock.” Just two little words, and yet, a huge harbinger of customer joy these days as increasingly savvy digital consumers scour the web to find...

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The Three Pillars of Retail’s 2021 Digital Transformation
The Three Pillars of Retail’s 2021 Digital Transformation
December 24, 2021  |  Retail

With 2021 ending shortly and 2022 kicking off soon, we thought now is a good time for retailers to hit pause. This article represents a...

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Mastercard’s Dynamic Yield Acquisition to Scale Personalized Experiences Across the Digital Economy
Mastercard’s Dynamic Yield Acquisition to Scale Personalized Experiences Across the Digital Economy
December 22, 2021  |  Merchant Innovation

In a bid to enrich omnichannel engagement and improve conversion across the digital economy, Mastercard announced Tuesday (Dec. 21) that will acquire Dynamic Yield, the...

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Consumerized Digital Business Payments Enrich the Customer Experience
Consumerized Digital Business Payments Enrich the Customer Experience
December 22, 2021  |  B2B Payments

As digitization makes business-to-business (B2B) payments more like retail payments, buyer and seller experiences improve. For one thing, digitization brings operational efficiency. The capabilities and...

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Payment Trends for 2022 Center on Wider Embrace of Omnichannel Experience
Payment Trends for 2022 Center on Wider Embrace of Omnichannel Experience
December 22, 2021  |  Retail

If the last 20-plus months have taught us anything, it’s to expect technological change to be faster and more profound than before, with payments connecting...

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Eye Tracking in Retail Shopping Must Benefit the Consumer
Eye Tracking in Retail Shopping Must Benefit the Consumer
December 22, 2021  |  Retail

What if retailers could make judgments — at a glance, if you will — just by where you looked while you shopped? The truth is,...

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Merchant Involvement in European Payments Initiative Has Been Less Than Satisfactory
Merchant Involvement in European Payments Initiative Has Been Less Than Satisfactory
December 14, 2021  |  International

Unlike other European payment service providers, Market Pay has a unique characteristic. Founded in 2016 by French retail giant Carrefour, the payment platform was designed...

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Restaurants, Grocers Embrace Voice, Contextual Commerce to Thrive in an Omnichannel World
Restaurants, Grocers Embrace Voice, Contextual Commerce to Thrive in an Omnichannel World
December 08, 2021  |  Omnicommerce

Restaurants and grocery stores have reached a turning point in their rush to meet consumers’ evolving demands, and the decisions they make now could either...

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