Microsoft and Amperity are working together to deliver data-driven insights and personalization designed to help retailers transform their customer relationships. Microsoft acknowledged the partnership when...
As grocery shoppers settle into the warmer months, many are shifting away from eCommerce back to brick-and-mortar stores with more time to make their food...
As ongoing financial pressures make it harder for mid-market retailers to compete, without the scale of industry giants or the close customer connections of mom-and-pop...
Macroeconomic uncertainty over inflation and interest rates is affecting big-ticket items and leading to shifts among consumers. More homeowners — who have opted not to...
With consumers unwilling to trust eCommerce channels to complete their car-buying journeys, the online auto sales industry is seeing shifts. For instance, Bloomberg reported this...
Monos is growing its brick-and-mortar presence, a move that is not only opening a new sales channel, but also boosting its eCommerce business. In an...
Pure-play eCommerce may be slow to catch on in grocery, but PYMNTS Intelligence research shows omnichannel engagement has caught on in that realm. By the...
The majority of consumers now seek out both digital and physical channels in their car buying journey, according to CarMax, and this omnichannel adoption continues...
As Walmart and Amazon compete to stay at the forefront of retail’s omnichannel transformation, the two industry giants are integrating digital technologies into physical stores,...