No one likes the friction-filled process of returning unwanted goods. Say hello, literally, to Alexa, and a streamlined process of getting what consumers want through...
Consumers are a tough bunch to please. They want what they want, when they want it – even more so with two-day shipping offered by...
Shopping for clothes is hard enough for women who fit industry ideals for shape and size. It’s even harder for women who fall outside those...
Data is useful only when it’s fully utilized. Put a bit more simply: Retailers face both a data problem and a time problem. There’s too...
To meet consumers where they want to shop, retailers are taking an omnichannel approach to their offerings. Some customers — those of the brick-and-mortar persona...
FedEx is coming to Walmart in the form of internal shops that will help customers print, pack and ship out of 500 of the retailer’s locations...
What does it take for a fashion brand to stay on top of the trends? A lot of market data. But not all brands excel...
BJ’s Wholesale Club has an ambitious goal: It plans to offer same-day delivery from all of its brick-and-mortar stores by the end of April. But...
The retail revolution will be digitized. But how to get to the revolution in the first place when you might already be too late? Retailers...