With the PyeongChang 2018 Olympic Winter Games not too far away, it’s high season for Team USA merchandise. Fanatics, a company that sells Team USA...
In Neiman Marcus stores, sales associates carefully take note of customer behavior. “First, they observe the customer — what they’re doing, what they’re saying, their facial reactions,”...
Brick-and-mortar retailers have an opportunity to surprise and delight shoppers with digital, connected and omnichannel experiences in the physical store, but many are struggling to...
ING announced Monday (Jan. 29) that it has purchased a 75 percent position in Payvision, the omnichannel payments service provider. In a press release, ING...
Technology services, merchant services, payments processing: These terms woefully minimize the range of needs merchants face in today’s mobile, digital world — and they often...
Mobile order-ahead isn’t just for fast food. Across the brick-and-mortar spectrum, many retailers are leveraging it as a way to close the loop between real-world...
Even as Kohl’s Corp. downsizes its stores, its president and CEO Kevin Mansell says brick-and-mortar locations are key to its success, CNBC reported Tuesday (Jan. 9)....
If loyalty is the coveted grail of retailers when it comes to consumers — in other words, that sticky relationship that keeps ‘em buying —...
It appears that 2017 was a good year for omnichannel shopping, particularly according to the eCommerce Foundation’s recently released “United States Ecommerce Country Report” that covered...