omnichannel

Chatbot Tracker: Implications Of The Omnichannel Chatbot
Chatbot Tracker: Implications Of The Omnichannel Chatbot
April 11, 2017  |  Chatbots

In a world where consumers expect to have personalized experiences at the touch of their fingertips, chatbots have certainly paved the way. Over the years,...

READ MORE >
Valentino Bumps Its Omnichannel Platform Up A Notch
Valentino Bumps Its Omnichannel Platform Up A Notch
April 11, 2017  |  Retail

No matter how high end or low end the brand may be, the digital revolution of the personalization-seeking consumer is impacting all retailers. As such,...

READ MORE >
Kohl’s Bucks The Trend; Gears Up To Open More Stores
Kohl’s Bucks The Trend; Gears Up To Open More Stores
April 03, 2017  |  Retail

Bucking the trend of shuttering physical store locations, Kohl’s is gearing up to add more, reported Forbes. Citing comments Kevin Mansell, CEO of the department store, made...

READ MORE >
Creditcall And Credorax Partner On Omnichannel Payment Platform
Creditcall And Credorax Partner On Omnichannel Payment Platform
March 28, 2017  |  eCommerce

To enable the European SME market, U.K.-based payment service and gateway provider Creditcall and FinTech-company-turned-pan-European-acquirer Credorax have partnered to launch an integrated omnichannel payment platform...

READ MORE >
Can Retail’s Present Keep Up With The Demands Of Its Future?
Can Retail’s Present Keep Up With The Demands Of Its Future?
March 20, 2017  |  Retail

Except for a few notable high-profile examples, it’s not easy to be a retailer these days. The struggle is most apparent when one casts an eye...

READ MORE >
Target Puts Machine Learning Toward Unification
Target Puts Machine Learning Toward Unification
March 07, 2017  |  What's Hot

The latest push in omnichannel retail transformation is toward unification, merging channels in various ways in an attempt to create a seamless, frictionless consumer shopping...

READ MORE >
B2B Buyers Don’t Have The Online Payments Experience They Want
B2B Buyers Don’t Have The Online Payments Experience They Want
February 28, 2017  |  B2B Payments

B2B sellers moving online need to keep the customer happy, but according to a new report by CloudCraze, there’s a disconnect between what customers want...

READ MORE >
DeviceBits Brings AI To Customer Support
DeviceBits Brings AI To Customer Support
January 27, 2017  |  Retail

DeviceBits is a relative newcomer on the software solution scene. Founded in 2015, the Columbus, Ohio–based software company looks to change the way businesses provide...

READ MORE >