On The Agenda

Mobile-First Mindset More Important Than New Tech in Boosting Faster, Simpler B2B Payments
Mobile-First Mindset More Important Than New Tech in Boosting Faster, Simpler B2B Payments
February 28, 2022  |  B2B Payments

Payments executives and chief financial officers want more from their business payments than just making them digital: They expect an experience that mimics the ease...

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Data, New Solutions Ease Switch From Paper Checks to Digital Payments
Data, New Solutions Ease Switch From Paper Checks to Digital Payments
February 22, 2022  |  Digital Payments

The paper check remains stubbornly entrenched in daily life, eschewed by consumers but still a mainstay of business payments. However, a carrot-and-stick approach can optimize...

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Credit Unions, FinTechs Warm-Up to Collaboration Instead of Competition
Credit Unions, FinTechs Warm-Up to Collaboration Instead of Competition
February 09, 2022  |  Credit Unions

The old financial services landscape used to be divided between the traditional financial institutions (FIs) and the FinTechs, locked in a battle for customer loyalty...

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PSPs Must Act Like FinTechs to Keep Merchants on Board in 2022
PSPs Must Act Like FinTechs to Keep Merchants on Board in 2022
February 07, 2022  |  Payment Methods

In 2022, customers don’t think in terms of siloed channels. They think in terms of shopping — and they want to move fluidly between the...

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Preventing Online Fraud Should Start by Examining Customer Intent
Preventing Online Fraud Should Start by Examining Customer Intent
February 01, 2022  |  Security & Fraud

There are promises made in commerce — unspoken promises that are too often broken, inadvertently, in the digital age. Businesses have pledged to deliver high-quality...

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Merchants See Financially Worry-Free Consumers As Growth Area for BNPL
Merchants See Financially Worry-Free Consumers As Growth Area for BNPL
January 31, 2022  |  Buy Now Pay Later

As the popularity of buy now, pay later (BNPL) continues to grow, the industry is getting a clearer glimpse into the spectrum of users who...

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Fraud Control Is Switching Slant to Digital Enablement and Frustrating Fraudsters With Data
Fraud Control Is Switching Slant to Digital Enablement and Frustrating Fraudsters With Data
January 14, 2022  |  Security & Fraud

Is nothing sacred? Not to cyberthieves. The 2021 holiday shopping season was likely the most digitally secure in history, but that didn’t stop baddies from...

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Banks Rush to Crypto to Keep Deposits From Leaving Customer Accounts
Banks Rush to Crypto to Keep Deposits From Leaving Customer Accounts
January 12, 2022  |  Connected Economy

Although many consumers and finance pros still view cryptocurrency as little more than a speculative tool, that perception is gradually losing ground as crypto becomes...

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Managing Travel Cancellations, Chargebacks a Balance of Empathy and Digital Tech
Managing Travel Cancellations, Chargebacks a Balance of Empathy and Digital Tech
December 20, 2021  |  Travel Payments

With 44% of the U.S. adult population saying they’ll be making use of airplanes, hotels and attractions in the coming year, and after the thrashing...

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