The ongoing pandemic has hit few industries as hard as it has hit the restaurant industry, with stay-at-home guidelines and social distancing forcing many eateries...
Outlasting the pandemic will require restaurants to constantly reassess everything from digital features to menu items that resonate with customers, says Natalie Anderson Liu, vice...
The ongoing pandemic is devastating the restaurant industry, with eateries leaning heavily on mobile ordering to make up for declines in walk-in traffic. Restaurants are...
Restaurants and quick-service restaurants (QSRs) are used to stiff competition, but the ongoing pandemic has kicked it into an even higher gear. Some QSRs’ already-thin...
Trying to keep up with the massive influx of takeout and delivery orders has thrown restaurants into overdrive in an effort to keep serving up...
Many restaurants and quick-service restaurants (QSRs) have been stressed to their breaking points during the pandemic as budget-conscious consumers are uneasy about dining out and...
Lockdown living launched restaurant delivery aggregator Grubhub into a higher orbit, with the company logging gross food sales (GFS) of $2.3 billion in the second...
Loyalty programs have long helped companies build consumer trust and encourage repeat business, and many are now allowing customers to engage with brands across channels....
For a consumer, getting and redeeming rewards should be seamless across online and in-person channels. And today, that experience has to be even more than...