As brands and retailers continue to find new ways to prevent returns, one begs to ask: Are they working? As per an National Retail Federation...
Many (79% of shoppers under 30 to be exact) find returns to be a cumbersome undertaking. Consequently, brands and retailers are implementing seamless return procedures...
Shipping and mailing company Pitney Bowes launched a returns drop-off network with PackageHub. The network allows for no-cost, “no-box and no-label returns” at nearly 1,000...