The impact of the COVID-19 global pandemic on consumer and merchant behavior and the shift to a digital-first world. Pandenomics® is a research and analytic framework for measuring the shift away from the physical world to a digital-first experience and for profiling the characteristics of these digital shifters as consumers place an increasing priority on preserving their health and safety as a result of COVID-19, and that of their family and loved ones, on the decisions they make about doing business in the physical world.
Healthcare providers were facing problems with slow, disorganized disbursements before COVID-19 shook the industry to its core. There was already disparity in how patients were...