Restaurants can boost consumers’ spending by saving payment information, according to data from PYMNTS’ Restaurant Friction Index, created collaboration with Paytronix. The study, which drew...
Consumers choose the restaurants they patronize not only because of the taste of the food, but also because of their familiarity with the restaurant’s name...
The pandemic has affected few businesses as dramatically as those in the restaurant sector. Many players in the quick-service restaurant (QSR) industry have spent the...
QSR customers are back to ordering and dining in-person, but they’re expecting more than old-fashioned ordering methods. In the Order To Eat Tracker, Sonic’s Kim...
Quick-service restaurants (QSRs) have learned to adapt quickly during the pandemic, with many pivoting to contactless ordering and payment tools to keep their customers safe...
Nearly every restaurant manager knows their customers are searching for better deals, and offer regular diners a way to dodge higher prices: loyalty and rewards...
With the rise of in-store pickup, today’s restaurants have been forced to adjust to the security risks that come along with the channel and to...
The restaurant subscription, an often overlooked customer engagement tool, gained popularity during the early days of the health crisis and now serves as a catalyst...
As restaurants recover from the devastating effects of 2020 and face new virus-, labor-, supply-chain and inflation-related challenges on an ongoing basis, eGift cards are...