If restaurants want to attract and keep customers, the best way is to optimize their digital strategies, according to research from the U.S. Census...
In 2020, much of the focus of restaurant technology businesses was on offering restaurants ways to maintain their customers in the face of pandemic-related challenges....
The digital-first food ordering habits that consumers have acquired since the pandemic have fundamentally changed the restaurant industry. A single touchpoint in a much broader,...
Restaurant recovery has not been the straight line upward that operators had hoped for. After a devastating 2020, the industry enjoyed a period of optimism...
Loyalty programs, long a mainstay of the restaurant industry, made major inroads as the pandemic’s economic consequences spurred consumers to be more careful about their...
Restaurant customers are no longer bound to one ordering channel, which means their rewards shouldn’t be either. In the Order To Eat Tracker, Jane McPherson,...
Over the past 18 months, quick-service restaurants (QSRs) have seen a boom in online ordering and contactless delivery, driving growing interest in loyalty programs as...
Digitization was a salvation for small and medium-sized businesses (SMBs) during the pandemic. Trends such as QR codes, online ordering and deliveries caught on quickly...
With spending up across all digital mediums, businesses from many sectors are rushing to learn how they can optimize their digital strategies to meet consumers...