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Quick-Service, Fast-Casual Restaurant Gift Card Sales Outpace Upscale Competitors, Study Finds
Quick-Service, Fast-Casual Restaurant Gift Card Sales Outpace Upscale Competitors, Study Finds
December 02, 2020  |  Payment Methods

With fine dining having taken a hit amid the pandemic, quick service and fast-casual restaurant gift cards are holding steady and even seeing a bit...

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Loyalists And The Order-to-Eat Phenomenon
Loyalists And The Order-to-Eat Phenomenon
November 25, 2020  |  Restaurant innovation

Winter’s here and the time is right … for staying home and ordering veggie tacos. “One trend that is unlikely to fade this winter is...

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ResTech’s Rising Prominence In Writing The Future Of The Industry
ResTech’s Rising Prominence In Writing The Future Of The Industry
November 24, 2020  |  ResTech

Point-of-sale restaurant technology startup Toast recently held a secondary share offering that reportedly valued the company at $8 billion as restaurants and ResTech rebound from...

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Today In Payments: POS Startup Valued At $8B; PayPal’s Schulman Says Consumers Moving To Crypto In Droves
Today In Payments: POS Startup Valued At $8B; PayPal’s Schulman Says Consumers Moving To Crypto...
November 24, 2020  |  News

In today’s top news, point-of-sale tech startup Toast is valued at $8 billion after a share purchase, and PayPal’s CEO says it’s only a matter...

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Restaurant Operators Face New Loyalty Demands
Restaurant Operators Face New Loyalty Demands
November 24, 2020  |  Loyalty & Rewards

Lettuce-wrap your mind around this: “There are 31.6 million consumers in the United States — 15.7 percent of the total — who are dining in...

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Deep Dive: Why QSRs Should Lean On Loyalty To Personalize Mobile, Online Dining
Deep Dive: Why QSRs Should Lean On Loyalty To Personalize Mobile, Online Dining
November 24, 2020  |  Restaurant innovation

Consumers were unwilling to give up their favorite restaurants during the first few months of the COVID-19 pandemic, and this trend has continued eight months...

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Putting Subscriptions On The Menu At Restaurants And QSRs
Putting Subscriptions On The Menu At Restaurants And QSRs
November 24, 2020  |  Subscription Commerce

The pandemic has been bad news for just about everyone over the past several months, but that doesn’t mean it’s been equally bad all around. Restaurants...

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Chipotle On Capturing Loyalty Program Members Amid Rising Pandemic-Driven Digital Sales
Chipotle On Capturing Loyalty Program Members Amid Rising Pandemic-Driven Digital Sales
November 23, 2020  |  Restaurant innovation

No two customers are alike, and the restaurant loyalty programs and digital ordering options they receive shouldn’t be either, Nicole West, vice president of digital...

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Chipotle Personalizes Loyalty Program, Digital Ordering Experience
Chipotle Personalizes Loyalty Program, Digital Ordering Experience
November 20, 2020  |  Restaurant innovation

Winter is around the corner, bringing colder temperatures and prompting many restaurants to question whether their operations can survive the season. Many quick-service restaurants (QSRs)...

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