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Bracing for Downturn, Restaurants Leverage Digital Capabilities
Bracing for Downturn, Restaurants Leverage Digital Capabilities
July 19, 2022  |  ResTech

As skyrocketing prices threaten restaurants’ growth, many are turning to digital technologies both to retain the loyalty of cost-conscious consumers and, internally, to manage pricing...

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7 in 10 Consumers Are Interested in Integrating Dining and the Metaverse
7 in 10 Consumers Are Interested in Integrating Dining and the Metaverse
July 19, 2022  |  ResTech

Will in-person socializing at restaurants be the next major activity to get a digital makeover? PYMNTS’ data suggests that could be the case, as restaurant...

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More Than Half of Restaurants Depend on Digital Sales, Despite Uptick in On-Premises Orders
More Than Half of Restaurants Depend on Digital Sales, Despite Uptick in On-Premises Orders
July 19, 2022  |  Restaurant innovation

Table-service restaurants and quick-service restaurants (QSRs) rushed to implement digital solutions to engage and serve their customers throughout the pandemic’s unprecedented challenges. More than 50%...

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Study Shows Restaurants See Metaverse as New Loyalty Play
Study Shows Restaurants See Metaverse as New Loyalty Play
July 13, 2022  |  Loyalty & Rewards

Technology has become woven into the fabric of our daily lives so quickly that many common verbs have picked up entirely new meanings. While shopping...

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15% of Restaurant Customers Are Regulars, Visiting Three or More Times a Week
15% of Restaurant Customers Are Regulars, Visiting Three or More Times a Week
July 05, 2022  |  Restaurant innovation

The greatest share of U.S. restaurant consumers visit restaurants once or twice a week.  Thirty-eight percent visit restaurants that often, according to “The Digital Divide,”...

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This Week in Payments: Inflation Drives Shift in Customer Mix for Restaurants as Consumers Trade Down
This Week in Payments: Inflation Drives Shift in Customer Mix for Restaurants as Consumers Trade...
July 01, 2022  |  Payments Innovation

Efforts to save money were prominent in the news this week, with reports that consumers are trading down from restaurants to groceries and news that...

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PYMNTS Intelligence: Restaurants Must Lean Into Digital Loyalty Programs
PYMNTS Intelligence: Restaurants Must Lean Into Digital Loyalty Programs
June 29, 2022  |  Restaurant innovation

The pandemic has forced retail businesses of all types, including restaurants, to quickly adapt to a new normal defined by digital-first consumers who spend more...

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Restaurant Apps Evolve to Meet Diners’ Demands for Digital Customization
Restaurant Apps Evolve to Meet Diners’ Demands for Digital Customization
June 28, 2022  |  Restaurant innovation

As restaurants take the learnings from the early stages of the pandemic and apply them to their long-term digital strategies, many brands are seeking out...

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Capital Tacos on the Benefits of a Modern Technology Stack for Loyalty Programs
Capital Tacos on the Benefits of a Modern Technology Stack for Loyalty Programs
June 28, 2022  |  Restaurant innovation

Restaurants want to digitize their rewards programs to increase customer engagement and strengthen loyalty, but the required technology infrastructure presents challenges. In the latest "Order...

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