Facebook has a new app called CatchUp, which the company said it hopes will make audio-only phone calls easier, TechCrunch reported. Get the Full Story...
Food ordering company Grubhub has agreed to extend its refund window for restaurants that were unknowingly paying fees for Grubhub-generated phone calls — even if...
When consumers call an operator standing by for help, it’s often only after exhausting their DIY efforts. In the latest Call Center Commerce Tracker™, powered by...
Marchex, a mobile advertising analytics company, has announced the launch of Marchex Speech Analytics, a solution that enables actionable insights allowing companies to better understand...