PYMNTS Intelligence

74% of BNPL Users Choose More Than One Provider

74% of BNPL Users Choose More Than One Provider
74% of BNPL Users Choose More Than One Provider
July 20, 2026  |  BNPL

Buy now, pay later users are no longer choosing one provider and staying loyal. They are building a payment toolkit, selecting different installment options for...

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The Best Buy Now Pay Later Customer Is Not Who Banks Think
The Best Buy Now Pay Later Customer Is Not Who Banks Think
July 17, 2026  |  Consumer Finance

Financial institutions have traditionally organized customers using familiar metrics: income, assets, credit score and spending patterns. Those variables determined who qualified for a mortgage, which...

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Spendability Emerges as the Next Test for Digital Assets
Spendability Emerges as the Next Test for Digital Assets
July 17, 2026  |  Cryptocurrency

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36% of Gen Z Consumers Now Pay With Digital Wallets
36% of Gen Z Consumers Now Pay With Digital Wallets
July 17, 2026  |  Consumer Insights

Digital wallets are gaining ground not only among consumers who prize speed, but among those using the apps to keep tighter control of strained household...

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Credit Unions Plan to Nearly Triple AI Payment Services
Credit Unions Plan to Nearly Triple AI Payment Services
July 16, 2026  |  Credit Unions

For credit unions (CUs), the race to strengthen AI capabilities may be decided by following through on the plans already in place rather than developing...

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48% of Online Shoppers Now Use AI Before Buying
48% of Online Shoppers Now Use AI Before Buying
July 16, 2026  |  Artificial Intelligence

AI agents have moved from the wish list to the shopping cart. The next test is simple: Can merchants keep control when software starts acting...

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Earned Wage Access Reaches Workers but Fails to Win Them
Earned Wage Access Reaches Workers but Fails to Win Them
July 15, 2026  |  Payroll

On-demand pay was supposed to address a straightforward mismatch. Employees earn money every day, but traditional payroll systems release it every one or two weeks....

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78% of CFOs Say Payment Blind Spots Increase Customer Friction
78% of CFOs Say Payment Blind Spots Increase Customer Friction
July 15, 2026  |  Fraud Prevention

The best fraud prevention stops bad transactions and lets good ones move faster. But new findings in the June 2026 edition of The 2026 Certainty...

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