PYMNTS Intelligence

Study Finds Offering Installment Payment Options Before Checkout Can Boost Conversion
Study Finds Offering Installment Payment Options Before Checkout Can Boost Conversion
February 01, 2024  |  Consumer Payments

Consumers have developed an appetite for split-payment plans of all sorts. Also known as installment payment plans, these break up purchases into smaller, scheduled payments...

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Big Spenders: Digital Wallet Users Spend 31% More When Buying Retail and Grocery Products
Big Spenders: Digital Wallet Users Spend 31% More When Buying Retail and Grocery Products
February 01, 2024  |  Digital Payments

Digital wallets, such as Apple Pay, Google Pay and PayPal, provide convenient and secure ways to complete online purchases. These wallets remove the cumbersome process...

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56% of eCommerce Firms Lack the Right Tools to Fix Failed Payments
56% of eCommerce Firms Lack the Right Tools to Fix Failed Payments
February 01, 2024  |  eCommerce

Imagine a consumer attempting to make a purchase, only to get rejected at checkout. This was not because of money problems or fraud, but due...

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Half of Software Sector Marketplaces Cite Operational Upgrades as Top Innovation Priority
Half of Software Sector Marketplaces Cite Operational Upgrades as Top Innovation Priority
January 31, 2024  |  Innovation

Payment facilitators (PayFacs), independent software vendors (ISVs) and marketplaces find themselves in an era where navigating a fiercely competitive eCommerce landscape, filled with interrelated opportunities...

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Older Consumers Seek Credit Card Rewards on Food Purchases but Not Much Else
Older Consumers Seek Credit Card Rewards on Food Purchases but Not Much Else
January 31, 2024  |  Loyalty & Rewards

When it comes to rewards preferences, older generations tend to want to receive perks for their grocery and restaurant spending, but they don’t necessarily want...

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Boomers Prefer Email, Gen Zs Opt for Apps as Top Choice for Reward Delivery
Boomers Prefer Email, Gen Zs Opt for Apps as Top Choice for Reward Delivery
January 31, 2024  |  Credit Cards

Adapting to the evolving preferences of the increasingly influential young consumer demographic has ushered in a transformative era for financial institutions (FIs), challenging the conventional...

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The Smaller the Business, the Less Interested They Seem in Using Credit — Why?
The Smaller the Business, the Less Interested They Seem in Using Credit — Why?
January 31, 2024  |  SMBs

Flexible and accessible borrowing tools are a financial cornerstone for many small to mid-sized businesses (SMBs). PYMNTS Intelligence’s latest study finds that 90% of SMBs...

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Gen Z Wants Credit Card Rewards, Just Not the Ones Banks Offer
Gen Z Wants Credit Card Rewards, Just Not the Ones Banks Offer
January 31, 2024  |  Credit Cards

Generation Z has emerged as a pivotal demographic for financial institutions (FIs), even as they challenge traditional loyalty strategies. The generation, whose adult members are...

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41% of Latin America Middle Market CFOs Tap Working Capital to Fund Growth
41% of Latin America Middle Market CFOs Tap Working Capital to Fund Growth
January 31, 2024  |  Business

Latin America and Caribbean (LAC) growth corporates, commonly referred to as middle market firms, are setting the pace when it comes to the strategic use...

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