PYMNTS Intelligence

Small Businesses Say Credit Card Rewards Don’t Cut It

Small Businesses Say Credit Card Rewards Don’t Cut It
Small Businesses Say Credit Card Rewards Don’t Cut It
July 18, 2025  |  SMBs

For millions of smaller businesses across America, the ubiquitous credit card has become less of a standard payment tool and more of a financial lifeline....

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Nearly Half of Self-Checkout Thieves Are Repeat Offenders
Nearly Half of Self-Checkout Thieves Are Repeat Offenders
July 18, 2025  |  self service retail

The promise of frictionless retail through self-checkout once faltered, but a new wave of smart, unattended solutions is now poised to redefine consumer commerce and...

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Retailers in Mexico Face Pressure to Unify In-Store and Mobile Journeys
Retailers in Mexico Face Pressure to Unify In-Store and Mobile Journeys
July 17, 2025  |  Retail

Mexico is evolving into a mobile-first consumer market, a shift that presents opportunities for financial services and merchants to optimize cross-channel shopping. Get the Full...

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Almost All Cross-Border Shoppers Want to Pay With Local Currency
Almost All Cross-Border Shoppers Want to Pay With Local Currency
July 17, 2025  |  Cross Border Commerce

Global expansion for eCommerce merchants, while offering vast opportunity, remains a complex arena where payment failures and consumer preferences can quickly derail international sales, according...

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Frustrated Customers Abandon Brands When Refunds Are Too Slow
Frustrated Customers Abandon Brands When Refunds Are Too Slow
July 16, 2025  |  Real-Time Payments

In a world where convenience is the baseline and immediacy is expected, a slow refund can do more than frustrate. It can send customers running....

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Economic Headwinds Hammer Main Street Firms Across the Northeast
Economic Headwinds Hammer Main Street Firms Across the Northeast
July 16, 2025  |  Economy

Main Street businesses, vital to the U.S. economy, have seen their growth rate significantly fade since late 2024 through Q1 2025, lagging behind the overall...

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Gen Z Likes Ordering Food Online. Baby Boomers Not So Much
Gen Z Likes Ordering Food Online. Baby Boomers Not So Much
July 16, 2025  |  Consumer Insights

A recent report challenges the conventional wisdom surrounding online shopping, revealing that the digital divide among age groups is narrowing, with older generations engaging in...

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40% of Consumers Use Credit Cards to Pay for Travel Services
40% of Consumers Use Credit Cards to Pay for Travel Services
July 15, 2025  |  Payment Methods

A new analysis from PYMNTS reveals that consumer payment behavior is largely driven by entrenched habits and the nature of the purchase, with distinct patterns...

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18% of Consumers Are ‘Committed’ Mobile Wallet Users Defining Future Payment Flows
18% of Consumers Are ‘Committed’ Mobile Wallet Users Defining Future Payment Flows
July 14, 2025  |  Mobile Wallets

Global payments are being driven by a generational shift toward mobile wallets that began with young consumers and is now influencing all age groups. Get...

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