PYMNTS Intelligence

Get, Keep and Grow Customers: Credit Unions Double Down on Digital
Get, Keep and Grow Customers: Credit Unions Double Down on Digital
February 13, 2025  |  Credit Unions

Credit unions have long jockeyed to gain consumer loyalty and top-of-mind status against mega-banks, and more recently, digital-only banks. Get the Full Story Complete the...

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January’s Inflation Shows Essential Expenses Erode Consumers’ Purchasing Power
January’s Inflation Shows Essential Expenses Erode Consumers’ Purchasing Power
February 12, 2025  |  Economy

It’s not just about the eggs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

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Zillennials Choose Access Over Car, Home Ownership
Zillennials Choose Access Over Car, Home Ownership
February 12, 2025  |  Consumer Insights

While their millennial peers may have been the first to embrace subscription services and gig economy jobs, zillennials (born between 1991-1999) are redefining ownership altogether....

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82% of US Workforce Believes GenAI Boosts Productivity
82% of US Workforce Believes GenAI Boosts Productivity
February 12, 2025  |  artificial intelligence

Generative artificial intelligence (GenAI) is changing the way we work, and a new PYMNTS Intelligence report, “GenAI: A Generational Look At AI Usage And Attitudes,” reveals...

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Sales Prospects Brighten as Small Businesses Find Life in Loyalty Programs
Sales Prospects Brighten as Small Businesses Find Life in Loyalty Programs
February 12, 2025  |  SMBs

Thus far into 2025, the year has been an eventful one — to say the least. Get the Full Story Complete the form to unlock...

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Healthcare’s Payment Frictions Find Instant Digital Solution, Study Shows
Healthcare’s Payment Frictions Find Instant Digital Solution, Study Shows
February 11, 2025  |  Money Mobility

Despite rapid advancements in digital payments, healthcare transactions remain frustratingly slow and outdated. Patients accustomed to seamless digital transactions elsewhere are still dealing with lengthy...

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78% of US Online Retailers Want Tech Upgrades to Improve Checkout Experience
78% of US Online Retailers Want Tech Upgrades to Improve Checkout Experience
February 11, 2025  |  Checkout Conversion

Middle-market merchants are focusing on improving the checkout experience to better serve customers and improve conversion rates. Get the Full Story Complete the form to...

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Credit Cards and Convenience: The Role of Digital in Travel Spending
Credit Cards and Convenience: The Role of Digital in Travel Spending
February 11, 2025  |  Travel Payments

Planning and booking — and especially paying for — trips used to be a largely analog affair. Get the Full Story Complete the form to...

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US Merchants Need to Adapt Quickly to a Mobile-First Future — Here’s Why
US Merchants Need to Adapt Quickly to a Mobile-First Future — Here’s Why
February 10, 2025  |  Shopping

Consumers in the U.S. are increasingly mobile-first shoppers. Reaching for their phones has become a normal part of their shopping experience. This goes beyond just...

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