PYMNTS Intelligence

77% of Consumers Expect Banks to Use AI to Fight Fraud
77% of Consumers Expect Banks to Use AI to Fight Fraud
August 12, 2024  |  Fraud Prevention

Real-time payments, known for their speed and immediacy, have faced adoption hurdles primarily due to perceptions about security. As financial institutions (FIs) and payments providers...

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Social Commerce Shoppers Pick Instagram for Apparel, TikTok for Beauty
Social Commerce Shoppers Pick Instagram for Apparel, TikTok for Beauty
August 09, 2024  |  Social Commerce

As consumers begin to adopt social media channels to make purchases, PYMNTS Intelligence found which apps shoppers are turning to for different kinds of retail...

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How Consumers Shop: Five Insights From This Year’s PYMNTS Intelligence Reports
How Consumers Shop: Five Insights From This Year’s PYMNTS Intelligence Reports
August 09, 2024  |  Retail

So far this year, PYMNTS Intelligence data has illuminated a wide range of shopper behaviors, highlighting how omnichannel engagement is changing over time and how...

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Property Management Report Shows Over Half of Tenants Pay Rent Online
Property Management Report Shows Over Half of Tenants Pay Rent Online
August 09, 2024  |  Faster Payments

In the expansive rental market, where more than 34% of Americans make monthly payments, traditional methods like paper checks and wire transfers are proving inefficient....

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Gen Z Uses Grocery Subscriptions 133% More Than Gen X
Gen Z Uses Grocery Subscriptions 133% More Than Gen X
August 08, 2024  |  Consumer Insights

As online grocery subscriptions gain in popularity, Generation Z is leading the charge by a considerable margin. Get the Full Story Complete the form to...

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GenAI Tools Show Promise of Reducing Payments Fraud by 85%
GenAI Tools Show Promise of Reducing Payments Fraud by 85%
August 08, 2024  |  Artificial Intelligence

The landscape of payments fraud is undergoing a shift as traditional detection methods become increasingly inadequate against sophisticated fraud schemes. Get the Full Story Complete...

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US Interest in Pure-Play eCommerce Drops 28% in 3 Years
US Interest in Pure-Play eCommerce Drops 28% in 3 Years
August 07, 2024  |  Retail

As the early stages of the pandemic become more distant history, consumers are becoming less and less interested in purely digital retail journeys.   Get...

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Fed Data Shows 9.1% of Credit Card Balances Hit Delinquency Status This Year
Fed Data Shows 9.1% of Credit Card Balances Hit Delinquency Status This Year
August 06, 2024  |  Consumer Finance

Delinquency rates are unchanged, at least in the second quarter. But debt is still rising, indicating the pressures of recent and continued spending on credit...

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86% of Shoppers Don’t Want In-Store Voice Assistants
86% of Shoppers Don’t Want In-Store Voice Assistants
August 06, 2024  |  Consumer Insights

Consumers may be beginning to use voice artificial intelligence (AI) assistants for online shopping, but they would like to keep this technology out of brick-and-mortar...

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