PYMNTS News

CEO Confidence Slips Amid Geopolitical Instability and Regulatory Uncertainty
CEO Confidence Slips Amid Geopolitical Instability and Regulatory Uncertainty
October 24, 2024  |  Economy

Growing concerns about geopolitical instability and legal and regulatory uncertainty accompanied a slight decline in CEO confidence in the fourth quarter. The Conference Board Measure...

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AI Giants Race to Deploy Digital Customer Service Agents
AI Giants Race to Deploy Digital Customer Service Agents
October 24, 2024  |  artificial intelligence

Microsoft’s rollout of autonomous artificial intelligence (AI) agents marks one of Big Tech’s boldest pushes yet to unleash software that can independently handle customer service...

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Amount Debuts AI Policy Optimizer for Risk Assessment, Credit Underwriting
Amount Debuts AI Policy Optimizer for Risk Assessment, Credit Underwriting
October 24, 2024  |  artificial intelligence

Credit underwriting strategy can be an untapped competitive advantage for lenders. It turns out analytics can be used to automate and improve that too. To...

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FinMont to Integrate The Payments Group’s Cash and eVoucher Solutions
FinMont to Integrate The Payments Group’s Cash and eVoucher Solutions
October 24, 2024  |  Partnerships

FinMont partnered with The Payments Group (TPG) to provide more flexibility and improved payment capabilities for FinMont’s global network of travel industry merchants. With this...

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Klarna Launches UK Gift Card Store Through Its App
Klarna Launches UK Gift Card Store Through Its App
October 24, 2024  |  Buy Now Pay Later

The U.K.’s gift card market is valued at £7 billion and expected to reach nearly £9 billion in 2025, according to the Gift Card &...

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VAT4U Adds AI-Powered Capabilities to VAT Management Platform
VAT4U Adds AI-Powered Capabilities to VAT Management Platform
October 24, 2024  |  artificial intelligence

VAT4U has added generative artificial intelligence (AI)-powered capabilities to simplify value-added tax (VAT) processes. The upgraded VAT4U SmartAI engine focuses on helping businesses manage VAT...

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Global Growth and Painless Payments Headline This Week in B2B
Global Growth and Painless Payments Headline This Week in B2B
October 24, 2024  |  B2B Payments

As the monthlong B2B Payments: Outlook 2030 event has revealed, the future of B2B payments is fast, global and all about innovation. Still, uncertainty remains...

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AWS and Box Partner to Help Businesses Build AI Applications
AWS and Box Partner to Help Businesses Build AI Applications
October 24, 2024  |  artificial intelligence

Users of the Box intelligent content management platform can now use Amazon Bedrock to build applications with their data and foundation models, starting with Anthropic’s...

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KDP’s Ghost Acquisition and Coca-Cola’s AI Pivot to Personalized Ads Highlight Industry Strategies
KDP’s Ghost Acquisition and Coca-Cola’s AI Pivot to Personalized Ads Highlight Industry Strategies
October 24, 2024  |  Earnings

Keurig Dr Pepper (KDP) and The Coca-Cola Company are adapting to changing consumer preferences. KDP’s acquisition of Ghost underscores its strategy to expand into high-growth...

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