PYMNTS Study

Most Consumers Now Only Carry Cash Out of Habit
Most Consumers Now Only Carry Cash Out of Habit
June 07, 2023  |  Consumer Payments

Inflation may be on a downward trajectory, but consumers do not think so, as perception affects their spending behaviors, prompting them to rethink how they...

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Despite eCommerce Push, 87% of Grocery Transactions Occur in Stores
Despite eCommerce Push, 87% of Grocery Transactions Occur in Stores
June 06, 2023  |  Retail

For all grocers’ efforts, their shoppers continue to favor brick-and-mortar channels by a huge margin, new PYMNTS research finds. Get the Full Story Complete the...

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Customers Still Tip for Restaurant Meals — or Don’t Eat Out at All
Customers Still Tip for Restaurant Meals — or Don’t Eat Out at All
June 06, 2023  |  Consumer Insights

Consumers may be pressured to reduce tips in this tight economic environment, but data shows they overwhelmingly do not skip tipping, regardless of age, income...

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42% of Consumers Will Switch FIs for Bundled Banking
42% of Consumers Will Switch FIs for Bundled Banking
June 06, 2023  |  Banking

Many consumers like the idea of having all their banking products reside within the same financial institution, as long as banks and FIs can overcome...

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In-Store Retail Purchases Threatened by Oncoming eCommerce Wave
In-Store Retail Purchases Threatened by Oncoming eCommerce Wave
June 06, 2023  |  Digital Payments

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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High-Income Grocery Shoppers Turn to Prepared Meals for Convenience
High-Income Grocery Shoppers Turn to Prepared Meals for Convenience
June 05, 2023  |  Consumer Insights

As consumers’ willingness to devote time in their day-to-day routines to home cooking declines, those with the money to spare for convenience are increasingly turning...

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Credit Unions Now Face Innovate-or-Else Member Crisis
Credit Unions Now Face Innovate-or-Else Member Crisis
June 05, 2023  |  Credit Unions

Innovating is often easier said than done. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

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80% of Millennials Use Mobile Wallets to Pay Bills
80% of Millennials Use Mobile Wallets to Pay Bills
June 05, 2023  |  Mobile Wallets

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Consumption Becomes Controversial as One-Third of Consumers Won’t Quit Pricey Purchases
Consumption Becomes Controversial as One-Third of Consumers Won’t Quit Pricey Purchases
June 04, 2023  |  Consumer Insights

Affording luxury has taken on a new meaning, as many consumers have cut out all but the essentials.  Get the Full Story Complete the form...

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