PYMNTS Study

13% of Consumers Schedule Doctor’s Appointments via Voice Tech

13% of Consumers Schedule Doctor’s Appointments via Voice Tech
13% of Consumers Schedule Doctor’s Appointments via Voice Tech
September 25, 2023  |  Voice Activation

Healthcare innovation is accelerating at an unprecedented pace, with more and more industry players and stakeholders increasingly adopting newer technologies to simplify patients’ activities. Get...

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40% of Manufacturers Say Real-Time Payments Among Most Important Innovations
40% of Manufacturers Say Real-Time Payments Among Most Important Innovations
September 25, 2023  |  Real-Time Payments

About two-thirds of manufacturers said real-time payments are an important innovation within their company. Get the Full Story Complete the form to unlock this article...

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85% of Large Retailers Look to FinTechs for Real-Time Payments Partnerships
85% of Large Retailers Look to FinTechs for Real-Time Payments Partnerships
September 25, 2023  |  Real-Time Payments

The allure of real-time payments is not lost on retail giants. Nearly all retailers generating $100 million or more in annual revenues have embraced real-time...

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51% of Online Buyers Used Biometrics Instead of Passwords
51% of Online Buyers Used Biometrics Instead of Passwords
September 22, 2023  |  Biometrics

The convenience and security biometric authentication offers continue to gain prominence. Digital-first consumers increasingly use mobile devices to shop for everything from groceries to retail...

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Consumers Want to Make Restaurant Purchases From a Unified App
Consumers Want to Make Restaurant Purchases From a Unified App
September 20, 2023  |  Mobile

Among consumers who are interested in using a unified everyday app across disparate routines, the lion’s share is interested in being able to make restaurant...

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Enterprise Retail Warms to Real-Time Payments for Vendors
Enterprise Retail Warms to Real-Time Payments for Vendors
September 20, 2023  |  Real-Time Payments

The retail sector increasingly prefers real-time payments for their business-to-business (B2B) payments. Virtually all large firms in this sector used real-time payments at least once...

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43% of Consumers Will Delay or Cancel a Purchase If Merchants Don’t Offer BNPL
43% of Consumers Will Delay or Cancel a Purchase If Merchants Don’t Offer BNPL
September 20, 2023  |  BNPL

As consumers become increasingly accustomed to convenient and flexible payment options, buy now, pay later (BNPL) as a payment method has gained significant popularity both...

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How Personalized Card Reward Programs Are Driving Customer Loyalty
How Personalized Card Reward Programs Are Driving Customer Loyalty
September 19, 2023  |  Loyalty & Rewards

Card reward programs are proving to be highly effective in building customer loyalty across industries, especially the travel sector, which is roaring back after several...

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