PYMNTS Study

38% of Zillennials Value Locally Sourced Retail Products
38% of Zillennials Value Locally Sourced Retail Products
April 15, 2025  |  Retail

Navigating retail demands an understanding of the consumers shaping its future. Arguably, the future belongs to zillennials, a pivotal demographic. Get the Full Story Complete...

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Convenience Drives Digital Wallet Use for More Than Half of Consumers
Convenience Drives Digital Wallet Use for More Than Half of Consumers
April 14, 2025  |  Digital Payments

Budget-conscious consumers reach for debit cards to maintain financial discipline, while the allure of rewards continues to fuel credit card use. Get the Full Story...

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Study Finds Instant Payments Strengthen Vendor Relationships in 5 Key Industries
Study Finds Instant Payments Strengthen Vendor Relationships in 5 Key Industries
April 10, 2025  |  Money Mobility

With large U.S. enterprises facing demands from vendors, suppliers and contractors to make immediate payments, having ways to disburse funds instantly has become a strategic...

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Credit Unions Prove Spending Control Drives Top-of-Wallet Success
Credit Unions Prove Spending Control Drives Top-of-Wallet Success
April 08, 2025  |  Credit Unions

Credit unions (CUs) are proving their competitive strength in the evolving financial landscape, particularly in rural areas and among Gen Z consumers. With a remarkable...

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Instant Payments Offerings Deliver Big Impact for Small Banks
Instant Payments Offerings Deliver Big Impact for Small Banks
April 07, 2025  |  Real-Time Payments

Banks eyeing the demand for faster payments — from consumers and corporate clients alike — know they must offer real-time capabilities. Get the Full Story...

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Merchants Eye Payment System Constraints as Consumers Embrace Mobile-First Shopping
Merchants Eye Payment System Constraints as Consumers Embrace Mobile-First Shopping
April 02, 2025  |  Mobile Commerce

The mobile device has become the center of commerce — not just online, but in-store — and using digital payments across those devices has become...

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Consumers Turn to Credit for Cash Management When Unplanned Expenses Hit, Study Finds
Consumers Turn to Credit for Cash Management When Unplanned Expenses Hit, Study Finds
March 31, 2025  |  Consumer Finance

Emergency or unplanned expenses happen to consumers all the time. Some are impulse “wants,” and others are emergency “needs.” Either way, they can be expensive....

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Retailers Increase GenAI Investments, but Need Better Data to Make It Run
Retailers Increase GenAI Investments, but Need Better Data to Make It Run
March 31, 2025  |  Artificial Intelligence

Retailers are embracing generative artificial intelligence (GenAI) at an unprecedented rate, transforming how they analyze transactions, predict customer behavior and secure payments. The data is...

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Best-in-Class Issuers Use Seven Strategies to Boost Customer Lifetime Value, Study Finds
Best-in-Class Issuers Use Seven Strategies to Boost Customer Lifetime Value, Study Finds
March 28, 2025  |  Credit Cards

Card issuing — once the province of big banks — is changing, as issuers move beyond basic transaction services to stay competitive. In the process,...

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