PYMNTS Study

The Customer Lifetime Value Playbook: A New Framework for Issuer Growth

The Customer Lifetime Value Playbook: A New Framework for Issuer Growth
The Customer Lifetime Value Playbook: A New Framework for Issuer Growth
June 24, 2026  |  Payment Methods

Card issuers are under pressure to make their card programs do more than process transactions. Consumers expect cards to work instantly, safely and everywhere, whether...

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3.2% Growth Shows Main Street Still Has Bright Spots
3.2% Growth Shows Main Street Still Has Bright Spots
June 22, 2026  |  SMBs

Main Street businesses are losing momentum, but planned and recurring services are still finding room to grow. Get the Full Story Complete the form to...

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53% of Businesses Plan RTP Adoption as Payment Habits Shift
53% of Businesses Plan RTP Adoption as Payment Habits Shift
June 19, 2026  |  Real-Time Payments

The biggest obstacle to real-time B2B payments may be that the old system is not broken enough. Get the Full Story Complete the form to...

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Just 30% of Financial Firms Use AI for Customer Retention
Just 30% of Financial Firms Use AI for Customer Retention
June 18, 2026  |  Artificial Intelligence

Enterprise artificial intelligence has moved past the pilot stage, but there are some challenges when it comes to gaining wider acceptance. Get the Full Story...

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87% of Merchants Say Checkout Still Falls Short
87% of Merchants Say Checkout Still Falls Short
June 18, 2026  |  Consumer Insights

A collaboration between PYMNTS Intelligence and Visa Acceptance Solutions, the “2026 Global Digital Shopping Index: Merchant Edition” examines how merchants are adapting to a retail environment where...

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61% of Consumers Would Let AI Pick Pay Later Options
61% of Consumers Would Let AI Pick Pay Later Options
June 17, 2026  |  BNPL

“The Pay Later Ecosystem Report: Consumers Will Let AI Recommend Pay Later, But They Want Control” examines how artificial intelligence could change the way consumers...

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60% of Healthcare Firms Turn to AI Chatbots Before Further Automation
60% of Healthcare Firms Turn to AI Chatbots Before Further Automation
June 16, 2026  |  Chatbots

Healthcare’s first big use of enterprise artificial intelligence is not a moonshot. It is a pressure valve. Get the Full Story Complete the form to...

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Consumers Keep Fun in the Household Ledger
Consumers Keep Fun in the Household Ledger
June 16, 2026  |  Economy

The cutback economy is proving less about consumer retreat than consumer prioritization. Get the Full Story Complete the form to unlock this article and enjoy...

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