PYMNTS Study

One-Third of US Shoppers Made Online Retail Purchases in December
One-Third of US Shoppers Made Online Retail Purchases in December
January 03, 2022  |  Consumer Finance

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7 in 10 Microbusinesses Cite Link Between Instant Payouts and Loyalty
7 in 10 Microbusinesses Cite Link Between Instant Payouts and Loyalty
December 31, 2021  |  B2B Payments

As businesses have turned to online channels during the pandemic, swift digital disbursements have become increasingly important. Companies, particularly small- to medium-sized businesses (SMBs), are...

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54% of Consumers Keep Their Retail Subscriptions Going After Their Free Trial Ends
54% of Consumers Keep Their Retail Subscriptions Going After Their Free Trial Ends
December 30, 2021  |  Subscriptions

Free trials are and always have been key to converting new subscribers to retail subscriptions. In fact, 80% of retail subscribers who subscribed after the pandemic — 35 million...

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Retailers Have Clear Opportunity to Ramp and Revamp the DIY Checkout Experience
Retailers Have Clear Opportunity to Ramp and Revamp the DIY Checkout Experience
December 29, 2021  |  Retail

Skipping lines always feels like a luxury. Whether skipping the line at Disney World or the local supermarket, the feeling of empowerment is the same....

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Nearly Two-Thirds of B2B Sellers Saw At Least 25% eCommerce Growth During the Pandemic
Nearly Two-Thirds of B2B Sellers Saw At Least 25% eCommerce Growth During the Pandemic
December 29, 2021  |  B2B Payments

More firms have shopped online for goods and services amid pandemic-imposed business constraints. In fact, 62% of business-to-business (B2B) sellers said their eCommerce sales grew...

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54% of Small Businesses Would Pay a Fee to Receive Ad Hoc Payments Instantly
54% of Small Businesses Would Pay a Fee to Receive Ad Hoc Payments Instantly
December 29, 2021  |  Payment Methods

Small to mid-sized businesses (SMBs) receive roughly 38% of their sales from buyers with whom they work on an irregular, ad hoc basis — once,...

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How 104 Acquiring Banks Are Using AI to Beat Fraud, Boot Unprofitable Merchant Accounts
How 104 Acquiring Banks Are Using AI to Beat Fraud, Boot Unprofitable Merchant Accounts
December 29, 2021  |  artificial intelligence

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After COVID, Consumers More Comfortable With Digital Payments
After COVID, Consumers More Comfortable With Digital Payments
December 28, 2021  |  Digital Payments

Among the many, many ways the COVID-19 pandemic has changed our lives is the way it’s changed how we think about digital payments. Get the...

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December Report: 40% of Consumers Pessimistic About Economy
December Report: 40% of Consumers Pessimistic About Economy
December 28, 2021  |  Economy

As the COVID-19 pandemic continues its spread across the U.S. and around the world, people are becoming increasingly troubled about the state of the economy,...

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