PYMNTS Study

Why Even Financially Worry-Free Consumers Use Buy Now, Pay Later
Why Even Financially Worry-Free Consumers Use Buy Now, Pay Later
December 13, 2021  |  BNPL

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Only 42% of Consumers Say Username/Password is Their Preferred Login Method
Only 42% of Consumers Say Username/Password is Their Preferred Login Method
December 10, 2021  |  Authentication

When logging in to perform a business transaction, consumers prefer modern authentication approaches. They often consider the username and password method and knowledge-based authentication (KBA)...

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Consumers Have Nearly Twice the Subscriptions They Had in February 2020
Consumers Have Nearly Twice the Subscriptions They Had in February 2020
December 10, 2021  |  Subscriptions

Consumers’ use of automated payments for subscription services has grown steadily, but growth has been particularly substantial over the past two years. This behavior aligns...

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53% of Companies Plan to Automate Their Invoice Delivery Systems 
53% of Companies Plan to Automate Their Invoice Delivery Systems 
December 10, 2021  |  B2B Payments

Digitizing business-to-business (B2B) payment processes that have long been manual is no easy task, but this action is becoming more necessary for companies operating globally....

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Report: Hassle-Free Cancellation, Refund Options Put Pandemic-Weary Travelers at Ease
Report: Hassle-Free Cancellation, Refund Options Put Pandemic-Weary Travelers at Ease
December 10, 2021  |  Consumer Payments

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65% of Americans Have Made a Purchase with a Credit Card in the Last 12 Months 
65% of Americans Have Made a Purchase with a Credit Card in the Last 12 Months 
December 09, 2021  |  Credit Cards

Credit cards are the gold standard for payments in America. Sixty-five percent of the U.S. population — 168 million adults — have made a purchase...

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New Study: 90% of Consumers Willing to Ditch Passwords for Safer Authentication
New Study: 90% of Consumers Willing to Ditch Passwords for Safer Authentication
December 09, 2021  |  Authentication

With each passing day, passwords are looking more and more like a relic of the digital past. Consumers are growing less confident in this method...

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45% of Consumers Want Payment Plans for Healthcare Visits
45% of Consumers Want Payment Plans for Healthcare Visits
December 08, 2021  |  Healthcare

Numbers can be misleading without context. While most patients have health insurance, the majority of American families live paycheck to paycheck and are at risk...

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Embedded Finance Will Reach a $7T Value Globally in the Next 10 Years
Embedded Finance Will Reach a $7T Value Globally in the Next 10 Years
December 08, 2021  |  Banking

As firms, their customers and their financial partners race to keep up with the growing appetite for emerging digital tools, one concept that promises to shape...

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