PYMNTS Study

Retailers Increase GenAI Investments, but Need Better Data to Make It Run

Retailers Increase GenAI Investments, but Need Better Data to Make It Run
Retailers Increase GenAI Investments, but Need Better Data to Make It Run
March 31, 2025  |  Artificial Intelligence

Retailers are embracing generative artificial intelligence (GenAI) at an unprecedented rate, transforming how they analyze transactions, predict customer behavior and secure payments. The data is...

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Singapore’s Small Businesses Know the Score With Digital Wallets for Cross-Border Payments
Singapore’s Small Businesses Know the Score With Digital Wallets for Cross-Border Payments
March 28, 2025  |  Cross-border Payments

Singapore stands at a crossroads in the digital payments revolution. While digital wallets are reshaping how businesses handle cross-border transactions, a noticeable gap persists in...

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Fraud Uncertainty Climbs to 28%, Disrupting Operations for Mid-Market Firms
Fraud Uncertainty Climbs to 28%, Disrupting Operations for Mid-Market Firms
March 28, 2025  |  Security & Fraud

There is a growing concern for middle-market firms in the United States, and it surrounds fraud and risk management. Get the Full Story Complete the...

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Financial Pressures Drive 1 in 4 Consumers to Demand Instant Disbursements
Financial Pressures Drive 1 in 4 Consumers to Demand Instant Disbursements
March 28, 2025  |  Money Mobility

Speed, certainty and convenience — these are the driving forces behind the explosive growth of instant payments. In fact, consumers are 10 times more likely...

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How Pay Later Options Are Redefining Consumer Spending — an Expert Look at What’s Next
How Pay Later Options Are Redefining Consumer Spending — an Expert Look at What’s Next
March 24, 2025  |  Payments Innovation

PYMNTS Intelligence’s latest research finds that the U.S. market for buy now, pay later (BNPL) credit totals $175 billion. While that’s a small slice of...

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UK Consumers Tell Merchants to Go Mobile-First
UK Consumers Tell Merchants to Go Mobile-First
March 24, 2025  |  Shopping

Consumers in the United Kingdom are increasingly mobile-first, constantly reaching for their phones as part of their shopping experience. This goes beyond just making online...

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Rewards and Easy Payment Options Win Over Mobile Shoppers
Rewards and Easy Payment Options Win Over Mobile Shoppers
March 20, 2025  |  Mobile Commerce

The rise of the click-and-mortar shopper, with mobile devices as the key conduit to commerce no matter the channel, has given clues to what consumers...

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Capturing the Mobile Window Shopper Key to Growing Small Business Sales
Capturing the Mobile Window Shopper Key to Growing Small Business Sales
March 17, 2025  |  Shopping

Competing against eCommerce behemoths can be an uphill battle for small and medium-sized businesses (SMBs). However, those players can level the playing field by adopting...

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