PYMNTS Study

Data: Real-Time Payments Usage Rising Among Mid-Market Companies

Data: Real-Time Payments Usage Rising Among Mid-Market Companies
Data: Real-Time Payments Usage Rising Among Mid-Market Companies
May 15, 2022  |  Payment Methods

Fifteen percent of companies from four industries with annual revenue between $50 million and $1 billion currently use real-time payments to make or receive payments,...

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The Data Point: 85% of Consumers Pay Credit Card Surcharges Without Issue
The Data Point: 85% of Consumers Pay Credit Card Surcharges Without Issue
May 13, 2022  |  Credit Cards

A source of controversy over the years, credit card surcharges are accepted as fair — and fairly set — by law, and by a surprising...

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AP Automation Tracker: Finance Leaders Say AP Operations Can’t Sustain Growth
AP Automation Tracker: Finance Leaders Say AP Operations Can’t Sustain Growth
May 13, 2022  |  Accounts Payable

Almost 4 out of every 5 finance leaders in the U.S. and U.K. believe their firms’ accounts payable (AP) operations can’t sustain continued growth, with...

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62% of Consumers Are Satisfied With Their Bank’s Cross-Channel Integration
62% of Consumers Are Satisfied With Their Bank’s Cross-Channel Integration
May 12, 2022  |  Banking

Cross-channel integration has become table stakes for financial institutions (FIs), as consumers expect to find it easy to transact, make payments and see transaction histories...

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The Data Point: 82% of SMBs Interested in All-in-One Platforms to Receive Payments
The Data Point: 82% of SMBs Interested in All-in-One Platforms to Receive Payments
May 12, 2022  |  SMBs

Small- to medium-sized businesses (SMBs) keep pulling through the pandemic heroically and taking digital steps to improve many aspects of their operation, but the back...

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Merchants Seek Bottom-Line Benefits From Credit Card Surcharges
Merchants Seek Bottom-Line Benefits From Credit Card Surcharges
May 12, 2022  |  Credit Cards

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Rising Prices See Consumers Shopping Less but Spending More
Rising Prices See Consumers Shopping Less but Spending More
May 11, 2022  |  Consumer Insights

Consumers are shopping less but spending more when they do. Inflation may have influenced this rise in expenditures in March, according to “Digital Economy Payments,”...

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CFOs: Lack of In-House Expertise Hinders Attempts to Digitize
CFOs: Lack of In-House Expertise Hinders Attempts to Digitize
May 11, 2022  |  B2B Payments

Many companies continue to depend on legacy business-to-business (B2B) payments infrastructure that adds untenable costs and frictions to the process.  Get the Full Story Complete...

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