PYMNTS Study

The Data Point: 54% of Consumers Who Canceled Subscriptions Are Belt-Tightening

The Data Point: 54% of Consumers Who Canceled Subscriptions Are Belt-Tightening
The Data Point: 54% of Consumers Who Canceled Subscriptions Are Belt-Tightening
May 11, 2022  |  Subscriptions

A combination of factors are bringing change to the subscription sector as pandemic living normalizes and more people engage with physical businesses, and inflation presses...

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Data: Nearly Half of Online Marketplace Sellers See Social Media as Hub for Future Growth
Data: Nearly Half of Online Marketplace Sellers See Social Media as Hub for Future Growth
May 11, 2022  |  eCommerce

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Millennial Minute: Almost 18% ‘Definitely Prefer’ Merchants That Accept Crypto Payments
Millennial Minute: Almost 18% ‘Definitely Prefer’ Merchants That Accept Crypto Payments
May 10, 2022  |  Cryptocurrency

Spendable cryptocurrency is still an emerging concept, but that isn’t dampening interest in this asset class as consumers — overwhelmingly millennials for now — have...

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Main Street Restaurants, Fitness, Personal Services Rebound From Pandemic Lows
Main Street Restaurants, Fitness, Personal Services Rebound From Pandemic Lows
May 10, 2022  |  SMBs

Three types of Main Street small and medium-sized businesses (SMBs) that were among those most affected by the pandemic have also seen the swiftest recovery...

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One in Four Consumers See Curbside Pickup as Top Differentiator for eGrocers
One in Four Consumers See Curbside Pickup as Top Differentiator for eGrocers
May 10, 2022  |  Commerce

Grocery shoppers want to be able to get their groceries quickly and conveniently online without springing for high-cost delivery options. Curbside pickup provides a happy...

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The Data Point: Real-Time Payments Are the Norm at Nearly 9 in 10 Big Businesses
The Data Point: Real-Time Payments Are the Norm at Nearly 9 in 10 Big Businesses
May 10, 2022  |  Payment Methods

Real-time payments (RTP) are a long time coming and still in very early days, but the wrangling of regulators, banks and other stakeholders is fast...

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Inflation Prompts 10x Increase in Consumers Reevaluating Subscription Value
Inflation Prompts 10x Increase in Consumers Reevaluating Subscription Value
May 10, 2022  |  Subscriptions

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SMBs Say Costly, Time-Consuming Payment Processes Are Chronic Supplier Pain Point
SMBs Say Costly, Time-Consuming Payment Processes Are Chronic Supplier Pain Point
May 09, 2022  |  SMBs

Small- to medium-sized businesses (SMBs) experience several problems when making payments to suppliers. The most common pain points are manual invoice review, the high cost of...

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