PYMNTS Study

49% of US Consumers Use Digital Bill Payment Services from Banks
49% of US Consumers Use Digital Bill Payment Services from Banks
October 06, 2021  |  Digital Payments

The great digital shift is transforming the way we interact with all manner of companies — including the banks and billers with which consumers interact...

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70% Of CFOs Believe Customer Relationships Rests On AR/AP Digitization
70% Of CFOs Believe Customer Relationships Rests On AR/AP Digitization
October 06, 2021  |  CFO

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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49% of US Consumers Interested in Digital Banking Services from Larger Firms
49% of US Consumers Interested in Digital Banking Services from Larger Firms
October 05, 2021  |  Digital Banking

The report “Digital Banking: The Brewing Battle for Where We Will Bank,” a PYMNTS and Optherium collaboration, surveyed 2,225 U.S.-based consumers to gauge their impressions...

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New Data: Living Paycheck to Paycheck Triggers Personal Loan Demand
New Data: Living Paycheck to Paycheck Triggers Personal Loan Demand
October 05, 2021  |  Loans

When we think of those struggling between paychecks, people making six-figure incomes don’t typically enter the picture. But PYMNTS research continues to find that an...

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New Data: Living Paycheck to Paycheck Triggers Personal Loan Demand
New Data: Living Paycheck to Paycheck Triggers Personal Loan Demand
October 05, 2021  |  Loans

When one thinks of those struggling between paychecks, people making six-figure incomes don’t typically enter the picture. But PYMNTS research continues to find that an...

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50% of US Senders Use Mobile Wallets for Cross- Border Remittances
50% of US Senders Use Mobile Wallets for Cross- Border Remittances
October 01, 2021  |  International

Cross-border transactions are picking up steam, especially amid the pandemic. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Processing Paper Invoices Costs Businesses Average of $171k Annually
Processing Paper Invoices Costs Businesses Average of $171k Annually
October 01, 2021  |  B2B Payments

Companies are reexamining their payment tools as they work to more swiftly and seamlessly send and receive payments.  Get the Full Story Complete the form to...

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New Data: Only One-Quarter of Post-Pandemic Consumers Eager To Get Out — and Spend — More
New Data: Only One-Quarter of Post-Pandemic Consumers Eager To Get Out — and Spend —...
October 01, 2021  |  Pandenomics

The United States has turned a new corner on the pandemic. Vaccination rates are rising, and, in turn, consumers’ worries about infection are receding. Health...

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64% of Patients Pay Out-of-Pocket Costs for Healthcare Visits
64% of Patients Pay Out-of-Pocket Costs for Healthcare Visits
September 30, 2021  |  Healthcare

Individuals are paying more – and more often – for their healthcare visits. The report “The Payment Cure: How Improving Billing Experiences Impacts Patient Loyalty,”...

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