QSRs

Worldline Debuts Food Services Payment Suite
Worldline Debuts Food Services Payment Suite
December 20, 2023  |  ResTech

Worldline has introduced a new payment solution designed to embrace the restaurant industry’s digital transformation. The French payments firm’s Food Service Payments Suite is designed...

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Low-Income Tourists Steer Clear of Digital Tools When Picking Restaurants
Low-Income Tourists Steer Clear of Digital Tools When Picking Restaurants
December 18, 2023  |  Consumer Insights

While many consumers use websites and apps to find restaurants when they are traveling, PYMNTS Intelligence found that lower-income consumers tend to hold off. By...

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White Castle: QSR Voice AI Will See ‘Rapid Advance’ in 2024
White Castle: QSR Voice AI Will See ‘Rapid Advance’ in 2024
December 18, 2023  |  ResTech

In 2024, voice automation will continue to rapidly gain traction in the restaurant industry, boosting drive-thru efficiency and better meeting consumer demand for the channel,...

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Travelers Are Willing to Splurge on Full-Price Restaurant Meals
Travelers Are Willing to Splurge on Full-Price Restaurant Meals
December 15, 2023  |  Consumer Insights

While many consumers are looking for ways to pinch pennies amid ongoing financial challenges, PYMNTS Intelligence found that diners are more likely to pay full...

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Darden: Third-Party Delivery Prices Affect Consumers’ Brand Perceptions
Darden: Third-Party Delivery Prices Affect Consumers’ Brand Perceptions
December 15, 2023  |  Aggregators

Full-service restaurant giant Darden is pulling back on third-party delivery to avoid alienating price-sensitive consumers, focusing instead on dine-in and pickup. The company shared Friday...

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2023 Was the Year of Restaurant Loyalty Relaunches
2023 Was the Year of Restaurant Loyalty Relaunches
December 14, 2023  |  Loyalty & Rewards

As ongoing financial challenges have continued to constrain consumers’ budgets throughout the year, restaurants have taken the opportunity to rethink the financial incentives they offer,...

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Automated Food Preparation Expands Amid Consumer Concerns
Automated Food Preparation Expands Amid Consumer Concerns
December 13, 2023  |  ResTech

Autonomous restaurants are increasingly appearing throughout North America, with several new entrants into the space in the past couple of weeks alone, despite consumers’ hesitations....

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Nearly 2 in 5 Consumers Are Tipping Less Due to Dwindling Personal Finances
Nearly 2 in 5 Consumers Are Tipping Less Due to Dwindling Personal Finances
December 08, 2023  |  Consumer Finance

A recent report by PYMNTS Intelligence has shed light on a growing trend among consumers — they are tipping less this year. The “Tipping Over:...

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McDonald’s Taps Generative AI as Restaurants Turn to Automation
McDonald’s Taps Generative AI as Restaurants Turn to Automation
December 08, 2023  |  ResTech

McDonald’s is tapping Google Cloud’s generative artificial intelligence (AI) tools as restaurants increasingly integrate the technology into more parts of their business.  The quick-service restaurant...

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