QSRs

Panera Brands Announces Leadership Changes Ahead of ‘Eventual IPO’
Panera Brands Announces Leadership Changes Ahead of ‘Eventual IPO’
May 23, 2023  |  Personnel

Panera Brands is making some leadership changes to prepare for its “eventual IPO.” The head of one of its brands, Einstein Bros. Bagels President and CEO José Alberto Dueñas,...

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QSR Subscriptions Take a Bite out of Meal Kit Market Share
QSR Subscriptions Take a Bite out of Meal Kit Market Share
May 22, 2023  |  Subscriptions

Quick-service restaurants (QSRs) are finding new ways to take the need to make meals off consumers’ plates as they develop subscription models in direct challenge...

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Nearly Three-Quarters of Cardholders Negatively View Retailers and Restaurants That Add a Credit Card Surcharge
Nearly Three-Quarters of Cardholders Negatively View Retailers and Restaurants That Add a Credit Card Surcharge
May 19, 2023  |  Consumer Insights

Consumers have long ignored or simply lived with merchant surcharges, but that’s changing as bills and statements undergo intense scrutiny in the current economic crisis,...

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Wendy’s and Pipedream to Pilot Underground Autonomous Robot System
Wendy’s and Pipedream to Pilot Underground Autonomous Robot System
May 17, 2023  |  ResTech

Wendy’s plans to test delivering mobile orders with an underground autonomous robot system. The quick service restaurant (QSR) has partnered with “hyperlogistics company” Pipedream on...

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An Insider on the Staffing Crisis Gripping the Restaurant Industry
An Insider on the Staffing Crisis Gripping the Restaurant Industry
May 12, 2023  |  Technology

PYMNTS interviews Andrew Robbins, CEO of Paytronix, about how restaurants can mitigate their ongoing staffing problems and increase revenue.  — Restaurants have an economic tailwind...

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Krispy Kreme Now a ‘Doughnut Logistics Company’ as Online and Retail Efforts Pay off in Q1
Krispy Kreme Now a ‘Doughnut Logistics Company’ as Online and Retail Efforts Pay off in...
May 11, 2023  |  Earnings

As consumer buying patterns shift and its delivered fresh daily (DFD) hub and spoke model evolves internationally, Krispy Kreme is seeing strong returns, particularly in...

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Wendy’s Taps Google’s Conversational AI as Restaurants Automate the Drive-Thru
Wendy’s Taps Google’s Conversational AI as Restaurants Automate the Drive-Thru
May 09, 2023  |  Artificial Intelligence

With the increasing consumer demand for convenient pickup options in the face of rapid restaurant price inflation, Wendy’s is boosting efficiency at its drive-thrus with...

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Wendy’s Set to Pilot AI-Powered Drive-Thru Ordering
Wendy’s Set to Pilot AI-Powered Drive-Thru Ordering
May 09, 2023  |  ResTech

Wendy’s and Google have teamed to bring artificial intelligence to the fast-food chain’s drive-thrus. Starting in June, Wendy’s will test Google Cloud’s artificial intelligence (AI)...

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Delivery Versus Pickup Preference Comes Down to Money
Delivery Versus Pickup Preference Comes Down to Money
May 09, 2023  |  Delivery

Consumers face the choice between the effort to pick up and paying for bring-it-to-me convenience when buying goods. PYMNTS researched three categories — retail, restaurant...

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