QSRs

Three-Quarters of Consumers Order From Aggregators to Skip Meal Prep
Three-Quarters of Consumers Order From Aggregators to Skip Meal Prep
April 20, 2023  |  Aggregators

Time-crunched consumers use restaurant aggregators, but other brands are promising similar convenience without the cost. By the Numbers Research from PYMNTS’ new, exclusive report “Connected...

READ MORE >
58% of Restaurant Aggregator Customers Order From the Same Restaurants
58% of Restaurant Aggregator Customers Order From the Same Restaurants
April 19, 2023  |  Restaurant innovation

Just as the restaurant industry rebuilt itself, economic uncertainty rose to rechallenge it. Amid inflation concerns and the ever-present threat of a recession, attracting and...

READ MORE >
Restaurant Delivery Customers Expect High Discounts Amid Inflation
Restaurant Delivery Customers Expect High Discounts Amid Inflation
April 17, 2023  |  Delivery

Restaurant customers expect higher discounts on delivery orders than any other kind, according to PYMNTS research. By the Numbers Findings from PYMNTS’ March study, “Connected...

READ MORE >
Restaurant Price Anxiety Steers Consumers Toward QSRs
Restaurant Price Anxiety Steers Consumers Toward QSRs
April 17, 2023  |  Economy

As consumers strain under rising restaurant inflation, many are switching from full-service to fast food. Last month, for the first time throughout this period of...

READ MORE >
Noodles and Company Says Consumers Expect Daily Perks Amid Inflation
Noodles and Company Says Consumers Expect Daily Perks Amid Inflation
April 17, 2023  |  Loyalty & Rewards

As restaurant prices rise, consumers increasingly demand discounts to maintain their loyalty. In an interview with PYMNTS, Stacey Pool, chief marketing officer at fast-casual brand...

READ MORE >
Subway Draws Closer to Sale as Restaurant Industry Recovers
Subway Draws Closer to Sale as Restaurant Industry Recovers
April 14, 2023  |  Restaurant Roundup

This week in restaurants, Subway gets closer to selling, and eateries’ sales and workforces grow. In quick-service restaurant (QSR) giant Subway’s reported ongoing effort to...

READ MORE >
Just 51% of Diners Used Restaurant Loyalty Programs in January
Just 51% of Diners Used Restaurant Loyalty Programs in January
April 14, 2023  |  Loyalty & Rewards

Restaurant loyalty program use has broadly increased in the past year, but that increase has begun to plateau in recent months. Moreover, quick-service restaurant (QSR)...

READ MORE >
More Than Half of Restaurant Customers Now Use Loyalty Programs
More Than Half of Restaurant Customers Now Use Loyalty Programs
April 13, 2023  |  Loyalty & Rewards

Restaurants’ efforts to drive loyalty adoption are working, with most consumers now engaged. By the Numbers Research from PYMNTS’ March study, “Connected Dining: Consumers Like...

READ MORE >
Restaurant Inflation Finally Outpaces Grocery, Exacerbating Consumers’ Dining Anxieties
Restaurant Inflation Finally Outpaces Grocery, Exacerbating Consumers’ Dining Anxieties
April 13, 2023  |  Economy

Restaurant inflation is finally higher than grocery, which could worsen eateries’ existing challenges with customers. The latest data on record from the U.S. Bureau of...

READ MORE >