QSRs

Millennials Tip at QSRs While Seniors Save Them for Full-Service
Millennials Tip at QSRs While Seniors Save Them for Full-Service
February 01, 2023  |  Consumer Insights

With generational divides in tipping practices, fast-food workers are left hoping for millennial customers. For PYMNTS’ recent study “Connected Dining: Inflationary Pressure Squeezes Restaurant Tips,”...

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Restaurants Partner With Kroger and Other Grocers to Boost off-Premise Sales
Restaurants Partner With Kroger and Other Grocers to Boost off-Premise Sales
January 27, 2023  |  Restaurant Roundup

This week in restaurants, eateries expand to grocery stores, add ghost kitchens and face regulations. Throughout the last couple of years, restaurants have been seizing...

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Nearly 60% of Restaurants’ Best Customers Cutting Back on Tips
Nearly 60% of Restaurants’ Best Customers Cutting Back on Tips
January 27, 2023  |  Restaurant innovation

Few things are more enjoyable than a pleasant meal at a favorite restaurant, but consumers have had to contend with bigger checks of late, which...

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Real-Time Tip Payouts Give Service Industry No-Cost Worker Shortage Fix
Real-Time Tip Payouts Give Service Industry No-Cost Worker Shortage Fix
January 23, 2023  |  Faster Payments

As sectors like hospitality and dining struggle with labor shortages, tipping offers a retention solution. In a conversation with PYMNTS, Brian Hassan, co-CEO of instant...

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Chili’s Closes Delivery Test Kitchen as Brands Rethink Off-Premises Fulfillment
Chili’s Closes Delivery Test Kitchen as Brands Rethink Off-Premises Fulfillment
January 20, 2023  |  Restaurant Roundup

This week in restaurants, Chili’s closes its off-premises-only location and brands refine their drive-thrus. Casual dining brand Chili’s seems to be focusing on the onsite...

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Jamba Says Robotic Smoothie Kiosks Draw Repeat Customers
Jamba Says Robotic Smoothie Kiosks Draw Repeat Customers
January 20, 2023  |  ResTech

As efficiency-seeking restaurants test out automated technologies, Jamba is seeing its robotic kiosks prove promising. In an interview with PYMNTS, Geoff Henry, president of the...

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BurgerFi Uses in-Car Payments to Feed Fleet Sales
BurgerFi Uses in-Car Payments to Feed Fleet Sales
January 16, 2023  |  Connected Economy

With the emergence of in-vehicle ordering, restaurants have the opportunity to drive large-scale B2B sales. In an interview with PYMNTS, Karl Goodhew, chief technology officer...

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Major Restaurant Brands Expand Drive-Thru to Reach New Audiences
Major Restaurant Brands Expand Drive-Thru to Reach New Audiences
January 13, 2023  |  Restaurant Roundup

This week in restaurant news, Shake Shack and Wendy’s tap drive-thru while Red Robin reevaluates priorities. As restaurants look to offset margin pressure from food...

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Getty Realty Bets on C-Stores Amid Industry-Wide Evolution
Getty Realty Bets on C-Stores Amid Industry-Wide Evolution
January 13, 2023  |  Retail

Getty Realty committed $100 million in convenience stores and carwash properties throughout 2022. The real estate company shared this figure Tuesday (Jan. 10) in reporting...

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