QSRs

Taco Bell Digital Chief Says Subscriptions Inflation-Proof Customer Spend
Taco Bell Digital Chief Says Subscriptions Inflation-Proof Customer Spend
July 12, 2024  |  Subscriptions

As Taco Bell continues its paid subscription push — its “passes” — the quick-service restaurant (QSR) giant is seeing that, by offering a wider range...

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Inflation Cools Overall, but Food Is More Expensive
Inflation Cools Overall, but Food Is More Expensive
July 11, 2024  |  Economy

The Consumer Price Index released Thursday (July 11) showed that, at least overall, the pace of inflation cooled in June. But the category-by-category data from...

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Gen Z and Millennial Consumers Engage Digitally With Restaurants Most Days
Gen Z and Millennial Consumers Engage Digitally With Restaurants Most Days
July 09, 2024  |  ResTech

For Generation Z and millennial consumers, interacting digitally with restaurants has become the norm rather than the exception. By the Numbers This year’s installment of...

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5 Metrics to Elevate Your Loyalty Program
5 Metrics to Elevate Your Loyalty Program
July 04, 2024  |  Loyalty & Rewards

Brands use loyalty programs to increase sales, acquire and retain members, enhance the customer experience and create advocates. Return on investment (ROI) is foremost among...

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Beyond B2B: How Merchants Use LinkedIn to Reach High-Value Consumers
Beyond B2B: How Merchants Use LinkedIn to Reach High-Value Consumers
June 28, 2024  |  Social Commerce

As businesses look beyond traditional marketing channels to reach and influence consumers, one surprising player that has emerged is LinkedIn, with merchants extending the platform...

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Consumers Engage Digitally With Restaurants 34% More Than Grocers
Consumers Engage Digitally With Restaurants 34% More Than Grocers
June 26, 2024  |  Consumer Insights

As consumers turn to digital platforms to meet their food needs, their eCommerce adoption of restaurants is greater than for grocery. By the Numbers The...

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Starbucks and Marriott Team on Loyalty Rewards
Starbucks and Marriott Team on Loyalty Rewards
June 18, 2024  |  Loyalty & Rewards

Starbucks has teamed with Marriott’s marketplace Bonvoy to offer benefits to loyalty members. As the companies said in a news release Tuesday (June 18), Marriott...

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McDonald’s Pauses Drive-Thru AI Chatbot Test Despite Growth in Voice Economy
McDonald’s Pauses Drive-Thru AI Chatbot Test Despite Growth in Voice Economy
June 17, 2024  |  artificial intelligence

After two years of testing, McDonald’s has ended its partnership with IBM to develop an artificial intelligence (AI)-powered drive-thru system. The collaboration, which aimed to...

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Retailers Embrace ‘Dadcore’ Stereotypes to Combat Father’s Day Spending Pullback
Retailers Embrace ‘Dadcore’ Stereotypes to Combat Father’s Day Spending Pullback
June 15, 2024  |  Retail

As Father’s Day approaches, retailers are seizing on different paternal stereotypes to drive engagement and sales, from dad jokes to “dadcore” style to that tangle...

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