QSRs

QSR Chains Combine Predictable Loyalty Rewards With Intermittent Surprises to Drive Engagement
QSR Chains Combine Predictable Loyalty Rewards With Intermittent Surprises to Drive Engagement
March 25, 2022  |  Loyalty & Rewards

For today’s major restaurant brands, loyalty programs are no longer a differentiator in and of themselves. With consumers having so many options of restaurants that...

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Restaurant Roundup: Sweetgreen to Open Drive-Thru Location; McDonald’s Drives Mobile Orders With in-App Exclusives
Restaurant Roundup: Sweetgreen to Open Drive-Thru Location; McDonald’s Drives Mobile Orders With in-App Exclusives
March 25, 2022  |  Restaurant Roundup

Since the start of the pandemic, restaurants that never thought they would open drive-thru locations have been changing course in response to widespread demand for...

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Restaurant Loyalty Holdouts Get on Board as Consumers Expect to Be Rewarded
Restaurant Loyalty Holdouts Get on Board as Consumers Expect to Be Rewarded
March 23, 2022  |  Loyalty & Rewards

With consumers having grown accustomed to the ability to earn loyalty points from so many of their favorite brands’ apps, restaurants that do not offer...

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McDonald’s, Just Eat Takeaway Form Delivery Partnership
McDonald’s, Just Eat Takeaway Form Delivery Partnership
March 22, 2022  |  Delivery

Just Eat Takeaway, Europe’s largest meal ordering service, has signed a long-term strategic partnership with McDonald’s to expand delivery. “This partnership will elevate existing local...

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Today in Food Commerce: Restaurants, Grocers Leverage Technology to Take on Inflation
Today in Food Commerce: Restaurants, Grocers Leverage Technology to Take on Inflation
March 21, 2022  |  Commerce

Today in food commerce, American Express gives grants to historic restaurants, and PYMNTS data reveal how consumers payment habits shift as they begin spending more...

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Consumers Use Credit Cards for Fine Dining, Debit for QSR, PYMNTS Data Suggest
Consumers Use Credit Cards for Fine Dining, Debit for QSR, PYMNTS Data Suggest
March 21, 2022  |  Payment Methods

When it comes to restaurant spending, consumers are opting to use credit cards when they spring for a premium meal but sticking with debit when...

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Restaurant Roundup: Aggregators Tackle Gas Challenges; Chipotle Tests Autonomous Kitchen Assistant
Restaurant Roundup: Aggregators Tackle Gas Challenges; Chipotle Tests Autonomous Kitchen Assistant
March 18, 2022  |  Restaurant Roundup

As gas prices rise, aggregators are forced to find solutions for their drivers who deliver via car. DoorDash announced Tuesday (March 15) that it has...

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Labor Challenges Stifling Would-Be Restaurant Boom, Paytronix CEO Says
Labor Challenges Stifling Would-Be Restaurant Boom, Paytronix CEO Says
March 18, 2022  |  Personnel

Restaurants in many parts of the U.S. may be celebrating the end of COVID-19 restrictions, but labor difficulties are still preventing them from enjoying the...

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Howard Schultz Returns to Give Starbucks ‘a Courageous Reimagining and Reinvention’
Howard Schultz Returns to Give Starbucks ‘a Courageous Reimagining and Reinvention’
March 16, 2022  |  Personnel

Starbucks is going back to its roots. On Wednesday (March 16), the company announced that, when current CEO Kevin Johnson retires April 4, Howard Schultz,...

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