QSRs

Starbucks CEO Johnson Retires; Schultz Returns for Third Time to Lead Chain
Starbucks CEO Johnson Retires; Schultz Returns for Third Time to Lead Chain
March 16, 2022  |  Personnel

Starbucks CEO Kevin Johnson is retiring after five years at the helm, handing the leadership back to longtime chief executive Howard Schultz, who is returning...

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McDonald’s Estimates Russian Eatery Shutdown Will Cost $50M Monthly
McDonald’s Estimates Russian Eatery Shutdown Will Cost $50M Monthly
March 10, 2022  |  International

While McDonald’s is still calculating the actual cost of temporarily shuttering its eateries in Russia, the world’s largest fast-food restaurant chain estimates it will lose...

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Today in Food Commerce: DoorDash Announces BNPL Partnership; IHOP Soft-Launches Rewards
Today in Food Commerce: DoorDash Announces BNPL Partnership; IHOP Soft-Launches Rewards
March 09, 2022  |  ResTech

Today in food commerce, DoorDash partners with Afterpay in Australia, and IHOP announces pre-registration for its International Bank of Pancakes loyalty program. Plus, PYMNTS data...

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Study: Restaurants Should Start With Loyalty Data to Launch Subscription Plans
Study: Restaurants Should Start With Loyalty Data to Launch Subscription Plans
March 08, 2022  |  Subscriptions

Edible subscriptions are debatably the best kind, proving a tasty menu item throughout the pandemic. And just as there’s always room for dessert, there’s untapped...

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Card-on-File Payments Boost Diner Spending, Restaurant Performance
Card-on-File Payments Boost Diner Spending, Restaurant Performance
March 07, 2022  |  ResTech

Restaurants can boost consumers’ spending by saving payment information, according to data from PYMNTS’ Restaurant Friction Index, created collaboration with Paytronix. The study, which drew...

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Restaurant Subscribers Want Convenience and Value
Restaurant Subscribers Want Convenience and Value
March 04, 2022  |  ResTech

Consumers choose the restaurants they patronize not only because of the taste of the food, but also because of their familiarity with the restaurant’s name...

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Dutch Bros Aims to Leverage Stored-Value Payments to Drive Loyalty
Dutch Bros Aims to Leverage Stored-Value Payments to Drive Loyalty
March 02, 2022  |  Loyalty & Rewards

As Dutch Bros. looks to convert its regular customers into super fans, the company is leveraging stored-value features to remove friction from the experience. The...

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PYMNTS Intelligence: How Digital Ordering and Payment Tools Drive Customer Loyalty and Trust on- and Off-Site at Casual Dining Chains and QSRs
PYMNTS Intelligence: How Digital Ordering and Payment Tools Drive Customer Loyalty and Trust on- and...
March 02, 2022  |  Restaurant innovation

The pandemic has affected few businesses as dramatically as those in the restaurant sector. Many players in the quick-service restaurant (QSR) industry have spent the...

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Sonic on Using Digital Ordering and Payments to Engage Customers Across All Channels
Sonic on Using Digital Ordering and Payments to Engage Customers Across All Channels
March 01, 2022  |  Restaurant innovation

QSR customers are back to ordering and dining in-person, but they’re expecting more than old-fashioned ordering methods. In the Order To Eat Tracker, Sonic’s Kim...

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