QSRs

New Data Show Digital Loyalty Programs Are Key Differentiator For Top-Performing Restaurants
New Data Show Digital Loyalty Programs Are Key Differentiator For Top-Performing Restaurants
February 16, 2022  |  Restaurant innovation

The restaurant business is more digitally driven than ever, but online orders are still just one part of what should be a more holistic customer...

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Tim Hortons Touts Record-High Digital Mix in Canada
Tim Hortons Touts Record-High Digital Mix in Canada
February 15, 2022  |  Earnings

Restaurant Brands International’s loyalty strategy is clicking into place. On a call Tuesday (February 15) discussing the firm’s fourth-quarter and full-year 2021 results, the Toronto,...

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Despite Attempts to Go Undetected, Shrinkflation Rankles Food Shoppers
Despite Attempts to Go Undetected, Shrinkflation Rankles Food Shoppers
February 15, 2022  |  Retail

At grocery stores and restaurants, as prices rise, containers are shrinking. The United States Bureau of Labor Statistics (BLS) announced Thursday (Feb. 10) the January...

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DoorDash to Raise Fees Against McDonald’s That Serve Too Slow
DoorDash to Raise Fees Against McDonald’s That Serve Too Slow
February 14, 2022  |  Delivery

DoorDash Inc. is raising its fees for McDonald’s restaurants that prepare their orders too slowly, The Wall Street Journal (WSJ) reported Monday (Feb. 14), a...

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DoorDash Reportedly Puts Pressure on McDonald’s With Slowness Fee
DoorDash Reportedly Puts Pressure on McDonald’s With Slowness Fee
February 14, 2022  |  Delivery

In the ongoing power struggle between restaurant aggregators and the merchants on their platforms, DoorDash has found a new way to get the results it...

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Data Reveal Economic Anxieties Pose a Loyalty Opportunity for Restaurants and Grocers
Data Reveal Economic Anxieties Pose a Loyalty Opportunity for Restaurants and Grocers
February 14, 2022  |  Loyalty & Rewards

The share of consumers taking it month by month financially is on the rise, and this increase in economic anxieties could have an impact on...

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Leaning on Loyal Customers, Chipotle Raises Prices at Nearly Twice the Rate of Inflation
Leaning on Loyal Customers, Chipotle Raises Prices at Nearly Twice the Rate of Inflation
February 10, 2022  |  Restaurant innovation

Chipotle Mexican Grill’s recent price increase successes are a testament to the affinity the brand has built with its fans. In December, the Newport Beach,...

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Today in Food Commerce: Tech Enthusiasts Drive Restaurant Sales; Fast-Casual Brands Benefit From Supermarket Placement
Today in Food Commerce: Tech Enthusiasts Drive Restaurant Sales; Fast-Casual Brands Benefit From Supermarket Placement
February 07, 2022  |  ResTech

Today in food commerce, PYMNTS research reveals that today’s restaurants rely on tech enthusiasts to keep orders coming, and that in-restaurant technologies can keep these...

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Restaurants Woo Tech-Seeking Consumers With QR Code Payments, Self-Service Kiosks
Restaurants Woo Tech-Seeking Consumers With QR Code Payments, Self-Service Kiosks
February 07, 2022  |  ResTech

To reach today’s consumers, restaurants’ physical spaces must offer an experience that can hold their own against the frictionless convenience of digital ordering. After all,...

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