2020 saw restaurants rush to become available through digital platforms, and 2021 gave restaurants a glimpse into how digital behaviors might normalize when contagion concerns...
Aiming to get off on the right foot for 2022, major restaurant brands are stepping up their digital efforts. Diner-style chain Friendly’s, for one, which...
Today in food commerce, Walmart announces a major expansion to its in-fridge delivery program, while restaurant waitstaff gets the robotic treatment. Plus, how QR codes...
Remember first hearing someone use “COVID-19” in a sentence? It likely wasn’t January 2020, when the Centers for Disease Control and Prevention (CDC) first announced...
For all the noise about consumers’ newfound interest in cooking since the rise of the stay-at-home economy, many are still looking for ways to get...
Restaurants had a big year in 2021. The early months of the year marked the most advanced stages of the industry’s digital shift, as tech-enabled...
If 2021 taught the restaurant industry anything about rewards programs, it is that contrary to prevailing ideas about digital innovation, slow and steady may in...
In 2021, many restaurants were able to take their relationship with aggregators into their own hands. Unlike the previous year, when the mad dash to...
Across continents, major restaurant brands and small independents alike are increasingly leveraging digital technologies to improve the in-restaurant payment experience, driving customer retention by improving...