QSRs

As McRib Returns, McDonald’s Must Balance Modern Digital Demand vs Nostalgic Appeal
As McRib Returns, McDonald’s Must Balance Modern Digital Demand vs Nostalgic Appeal
September 30, 2021  |  Restaurant innovation

At a time when many restaurants are taking advantage of limited-time exclusives and much-hyped menu items to drive consumers to their digital channels, McDonald’s is...

READ MORE >
A Serving of Data Analytics Helps Personalize Rewards, Drive Redemption at Capriotti’s
A Serving of Data Analytics Helps Personalize Rewards, Drive Redemption at Capriotti’s
September 30, 2021  |  Restaurant innovation

Over the past 18 months, quick-service restaurants (QSRs) have seen a boom in online ordering and contactless delivery, driving growing interest in loyalty programs as...

READ MORE >
Wendy’s Hints at Voice Commerce Intentions with New Promotion
Wendy’s Hints at Voice Commerce Intentions with New Promotion
September 28, 2021  |  Restaurant innovation

Hey, Wendy, which contextual commerce technologies are you working on to succeed in the rapidly evolving digital marketplace? Wendy’s Canada announced Monday (Sept. 27) that,...

READ MORE >
NFTs Flip the Script on Fast-Food Toys With Crypto Collectibles
NFTs Flip the Script on Fast-Food Toys With Crypto Collectibles
September 25, 2021  |  Restaurant innovation

Collectors are passionate about their hobbies, whether it’s Jerry Seinfeld’s obsession with classic Porsche autos or fast-food fans snapping up blockchain assets instead of action...

READ MORE >
Fetch Rewards Expands into Restaurant Loyalty, Aiming to Combat App Fatigue
Fetch Rewards Expands into Restaurant Loyalty, Aiming to Combat App Fatigue
September 20, 2021  |  Loyalty & Rewards

As restaurant ordering has shifted digital, consumers have been faced with two competing trends pulling them in opposite directions. On one hand, more restaurants have...

READ MORE >
Cinnabon Launches Loyalty Program as Mobile Rewards Become Table Stakes for QSRs
Cinnabon Launches Loyalty Program as Mobile Rewards Become Table Stakes for QSRs
September 20, 2021  |  Loyalty & Rewards

Where once mobile rewards programs were the purview of only the most digitally forward-thinking restaurant chains, now it is noteworthy when a restaurant does not...

READ MORE >
Restaurant Roundup: Wing Boss Goes Brick-and-Mortar, New F&B Subscription Services Launch
Restaurant Roundup: Wing Boss Goes Brick-and-Mortar, New F&B Subscription Services Launch
September 17, 2021  |  Restaurant Roundup

The ghost kitchens that emerged during the first year of the pandemic are reevaluating their relationship to physical space now that many consumers have shifted...

READ MORE >
Deep Dive: Doubling Down on Loyalty Programs and Digital Investments to Boost Retention and Wallet Share
Deep Dive: Doubling Down on Loyalty Programs and Digital Investments to Boost Retention and Wallet...
September 14, 2021  |  Restaurant innovation

With spending up across all digital mediums, businesses from many sectors are rushing to learn how they can optimize their digital strategies to meet consumers...

READ MORE >
Jack in the Box: How Digital-First Loyalty Experiences Power Consumer Engagement
Jack in the Box: How Digital-First Loyalty Experiences Power Consumer Engagement
September 13, 2021  |  Restaurant innovation

Timing is everything in the restaurant business, and pushing the right offer at the right time not only drives sales, but turns buyers into loyal...

READ MORE >