QSRs

Starbucks Uses AI-Powered Personalized Rewards to Boost Frequency and Spend
Starbucks Uses AI-Powered Personalized Rewards to Boost Frequency and Spend
January 30, 2024  |  Loyalty & Rewards

Starbucks is seeing its artificial intelligence data efforts boost its rewards program effectiveness, incentivizing consumers to spend more and visit more often. On a conference...

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Deliveroo CEO Expects Wage Growth to Outpace Food Inflation, Drive Demand
Deliveroo CEO Expects Wage Growth to Outpace Food Inflation, Drive Demand
January 19, 2024  |  Earnings

As restaurant delivery services around the world have seen demand impacted for years by ongoing food inflation and other financial challenges, Deliveroo expects that wage...

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Demand for Personalized Offers Creates Loyalty Opportunity for Restaurants
Demand for Personalized Offers Creates Loyalty Opportunity for Restaurants
January 17, 2024  |  Restaurant innovation

With consumers seeking out targeted deals and offers, restaurants can use artificial intelligence to secure customers’ loyalty. By the Numbers The PYMNTS Intelligence study “Personalized...

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Burger King Owner Restaurant Brands to Acquire Largest Franchisee for $1 Billion
Burger King Owner Restaurant Brands to Acquire Largest Franchisee for $1 Billion
January 16, 2024  |  Acquisitions

Restaurant Brands International, the owner of the Burger King brand, will acquire Carrols Restaurant Group, the largest Burger King franchisee in the United States, for...

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Drive-Thrus Get Tech Upgrades as QSRs Aim to Be 100% Digital
Drive-Thrus Get Tech Upgrades as QSRs Aim to Be 100% Digital
January 16, 2024  |  ResTech

The drive-thru may be slower to digitize than other restaurant ordering channels, but more eateries are finding ways to integrate connected technology into the experience,...

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Coffee Subscriptions Can Yield Double-Digit Transaction Growth for QSRs
Coffee Subscriptions Can Yield Double-Digit Transaction Growth for QSRs
January 10, 2024  |  Subscriptions

As more coffee shop chains try out beverage subscriptions to boost traffic, new data suggests that these programs can drive significant increases in customer frequency....

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Nathan’s Famous: Ghost Kitchen Industry Is Shifting Away From Small Businesses
Nathan’s Famous: Ghost Kitchen Industry Is Shifting Away From Small Businesses
January 08, 2024  |  Restaurant innovation

While ghost kitchens have stuck around since their initial boom in the earlier stages of the pandemic, quick-service restaurant (QSR) brand Nathan’s Famous sees smaller...

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Taco Bell Joins Restaurants Targeting Grocery Spending With Walmart Meal Kits
Taco Bell Joins Restaurants Targeting Grocery Spending With Walmart Meal Kits
January 05, 2024  |  Restaurant innovation

As restaurants look to capture more of consumers’ day-to-day meal occasions, Taco Bell is going after shoppers’ grocery spending, selling meal kits in Walmart stores....

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Service Sector Inflation Could Test Consumers’ Appetite to Spend in 2024
Service Sector Inflation Could Test Consumers’ Appetite to Spend in 2024
January 05, 2024  |  Economy

Through the last several months, payment networks, banks and buy now, pay later (BNPL) firms have pointed to the resilience of the U.S. consumer. Consumers...

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