QSRs

Restaurant Customers Want Self-Service, but Only If It’s Fun
Restaurant Customers Want Self-Service, but Only If It’s Fun
January 05, 2024  |  ResTech

While some restaurant technologies, such as QR code menus, may rub most consumers the wrong way, it seems that diners are open to self-service when...

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Jason’s Deli: Corporate Turnover Creates Catering Opportunity for Restaurants
Jason’s Deli: Corporate Turnover Creates Catering Opportunity for Restaurants
January 03, 2024  |  Restaurant innovation

As major businesses have laid off staff, added new leadership, and otherwise restructured, Jason’s Deli sees the opportunity to pick up new catering customers when the economy...

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Consumers Failed to Cut Back on Restaurant Dining Over the Holidays
Consumers Failed to Cut Back on Restaurant Dining Over the Holidays
December 29, 2023  |  Consumer Insights

Consumers may have meant to tighten their belts when it came to restaurant spending over the holidays, but the data reveals that the opposite happened,...

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New Wage Regulations Are Transforming the Economics of Restaurant Delivery
New Wage Regulations Are Transforming the Economics of Restaurant Delivery
December 28, 2023  |  Delivery

With changing wage laws shaking up the economics of restaurant delivery, key players have begun changing their approach. For instance, in California, a new minimum...

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From Reservations to Ordering, Gen AI Took Over Restaurants in 2023
From Reservations to Ordering, Gen AI Took Over Restaurants in 2023
December 27, 2023  |  Artificial Intelligence

In 2023, generative artificial intelligence began to make its way into many different parts of the restaurant industry, across the back- and front-of-house, boosting efficiency...

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California Pizza Huts Slash 1,200 Jobs as in-House Delivery Ends
California Pizza Huts Slash 1,200 Jobs as in-House Delivery Ends
December 27, 2023  |  Personnel

Two California Pizza Hut locations are eliminating in-house delivery, resulting in 1,200-plus driver layoffs. The job cuts impact Pizza Hut delivery drivers across California, including...

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Smoothie King CMO: Cross-Brand Rewards Partnerships Present Loyalty Opportunity
Smoothie King CMO: Cross-Brand Rewards Partnerships Present Loyalty Opportunity
December 27, 2023  |  Loyalty & Rewards

As restaurants use their rewards programs to drive digital engagement, Smoothie King is looking to loyalty partnerships down the line to reach new audiences, while...

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This Week in AI: Standard Setting, Voice Interfaces and the Law
This Week in AI: Standard Setting, Voice Interfaces and the Law
December 22, 2023  |  Artificial Intelligence

This year was generative artificial intelligence’s big coming-out party. And this week served as a highlight reel. PYMNTS has covered how the novel technology has...

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Centific and Telaid Partner on AI and Computer Vision Solutions
Centific and Telaid Partner on AI and Computer Vision Solutions
December 21, 2023  |  Partnerships

Centific and Telaid partnered to bring artificial intelligence and computer vision solutions to retail and quick-service restaurant establishments. With the collaboration, Telaid, a technology integrator,...

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