In keeping with the adage that “no good deed goes unpunished,“ it turns out that those popular promotions and discounts that restaurants use to reward existing...
When McDonald’s announced its new Accelerating the Arches growth plan Monday, the world’s biggest fast-food company said it was “doubling down on the 3 D’s;...
Restaurant delivery-app downloads have spiked 50 percent since the pandemic’s onset, but with it comes the increased risk of fraud, says Eric Bevins, director of...
For a consumer, getting and redeeming rewards should be seamless across online and in-person channels. And today, that experience has to be even more than...
Loyalty programs with enticing incentives have always served as an effective tool for helping drive business for quick-service restaurants (QSRs). But those innovative programs once...
Quick-service restaurants (QSRs) and others in the food service space are rapidly adjusting their operations during the pandemic, with many implementing new technologies online and...
Bringing back guests who’ve had a less-than-satisfactory restaurant experience has taken a whole new level of importance during the COVID-19 outbreak. In this month’s Order...
The pandemic is having monumental impacts on restaurants’ operations and interactions with potential diners, pushing to the forefront services that offer quick and seamless online...
If you were to hop into a time machine and take a look at the quick-service restaurant (QSR) space a mere five years ago, the...