quick service restaurants

Inflation Redefines ‘Value’ at McDonald’s, Other Fast Food Chains
Inflation Redefines ‘Value’ at McDonald’s, Other Fast Food Chains
July 28, 2022  |  Economy

If a value menu deal seems too good to be true, there is a good chance that the restaurant agrees — as food prices continue...

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Changing Work Patterns Leave Starbucks Weighing Sale of UK Unit
Changing Work Patterns Leave Starbucks Weighing Sale of UK Unit
July 18, 2022  |  Retail

With consumers’ lifestyles permanently changed by the events of the past few years, coffeehouse chains that relied on in-office consumers stopping in on their breaks...

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Wendy’s Privatization News Triggers Value Hunt Among Small, Battered QSRs
Wendy’s Privatization News Triggers Value Hunt Among Small, Battered QSRs
May 25, 2022  |  Acquisitions

As challenges rack the quick-service restaurant (QSR) industry, there may be some major moves in the space in the near future — privatizations, mergers, acquisitions...

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Report: Taco Bell Serves Up a Subscription Service to Keep Customers Loyal
Report: Taco Bell Serves Up a Subscription Service to Keep Customers Loyal
October 13, 2021  |  Subscription Commerce

It all started when Olive Garden pioneered its Never Ending Pasta Pass in 2018. With more than 850 locations nationwide, the Italian restaurant introduced the...

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Multi-Factor Authentication Makes QSRs Promotions, Discounts Fraud-Free
Multi-Factor Authentication Makes QSRs Promotions, Discounts Fraud-Free
June 14, 2021  |  Security & Fraud

In keeping with the adage that “no good deed goes unpunished,“ it turns out that those popular promotions and discounts that restaurants use to reward existing...

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QSR Loyalty War Gets Real As McDonald’s Joins Fight
QSR Loyalty War Gets Real As McDonald’s Joins Fight
November 12, 2020  |  Restaurant innovation

When McDonald’s announced its new Accelerating the Arches growth plan Monday, the world’s biggest fast-food company said it was “doubling down on the 3 D’s;...

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Portillo’s On Offering A Fast And Secure End-To-End Customer Experience
Portillo’s On Offering A Fast And Secure End-To-End Customer Experience
August 18, 2020  |  Mobile Order Ahead

Restaurant delivery-app downloads have spiked 50 percent since the pandemic’s onset, but with it comes the increased risk of fraud, says Eric Bevins, director of...

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How Mobile Apps Can Help Restaurants Make Loyalty Rewarding
How Mobile Apps Can Help Restaurants Make Loyalty Rewarding
July 21, 2020  |  Restaurant innovation

For a consumer, getting and redeeming rewards should be seamless across online and in-person channels. And today, that experience has to be even more than...

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Checkers And Rally’s: How The Drive-Thru Is Changing QSR Loyalty And Rewards
Checkers And Rally’s: How The Drive-Thru Is Changing QSR Loyalty And Rewards
July 20, 2020  |  Restaurant innovation

Loyalty programs with enticing incentives have always served as an effective tool for helping drive business for quick-service restaurants (QSRs). But those innovative programs once...

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