restaurant aggregators

DoorDash Adds Self-Serve Integration Onboarding as Aggregators Compete on Selection
DoorDash Adds Self-Serve Integration Onboarding as Aggregators Compete on Selection
July 21, 2023  |  Aggregators

As restaurant aggregators race to offer consumers with the widest range and highest quality of options, DoorDash is looking to make it easier for restaurants...

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Most Consumers Wary of Ghost Kitchens Despite Delivery Boom
Most Consumers Wary of Ghost Kitchens Despite Delivery Boom
July 17, 2023  |  Restaurant innovation

Even as consumers become accustomed to placing restaurant orders online for delivery, PYMNTS research reveals that the majority continue to want to know that their...

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Midsized Restaurant Chains Grapple With Reliance on Third-Party Aggregators
Midsized Restaurant Chains Grapple With Reliance on Third-Party Aggregators
May 26, 2023  |  Restaurant innovation

As major restaurants build out extensive digital platforms to compete with third-party restaurant aggregators, smaller chains are left in a bind. Take, for instance, fast-casual...

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High-Income Consumers Increase Aggregator Usage While Others Hold Steady
High-Income Consumers Increase Aggregator Usage While Others Hold Steady
April 24, 2023  |  Aggregators

High earners may be ordering restaurant delivery more often, but others are remaining relatively constant. By the Numbers Data from PYMNTS’ new exclusive report “Connected...

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Delivery Services Leverage Discounts and Subscriptions to Retain Price-Sensitive Customers
Delivery Services Leverage Discounts and Subscriptions to Retain Price-Sensitive Customers
April 24, 2023  |  Delivery

As aggregators look to maintain customer frequency amid inflation, affordability is key. In fact, many consumers are engaging with restaurant delivery services more specifically because...

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Discounts Can Motivate Low-Income Consumers to Use Aggregators
Discounts Can Motivate Low-Income Consumers to Use Aggregators
April 21, 2023  |  Consumer Insights

Unsurprisingly, restaurant aggregator adoption is smaller among lower-income consumers, but special offers can help shift this. By the Numbers Research from PYMNTS’ new exclusive report...

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UK’s Deliveroo Catches ‘Aggregator Flu’ as Consumers Rein In Spending
UK’s Deliveroo Catches ‘Aggregator Flu’ as Consumers Rein In Spending
July 18, 2022  |  Delivery

UK-based food delivery service Deliveroo announced Monday (July 18) that it is slashing its sales growth forecast in the face of a “rapidly changing macroeconomic environment.”...

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Uber Eats Launches Two Robotic Delivery Pilots as Restaurant Industry Struggles to Meet Demand
Uber Eats Launches Two Robotic Delivery Pilots as Restaurant Industry Struggles to Meet Demand
May 16, 2022  |  Delivery

As aggregators struggle with driver labor challenges, Uber Eats is approaching the issue by removing drivers entirely. Uber has launched two robotic delivery pilot tests...

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