Restaurant Innovation

Getting Creative With Digital Loyalty Keeps QSRs’ Health-Concerned Customers Engaged
Getting Creative With Digital Loyalty Keeps QSRs’ Health-Concerned Customers Engaged
October 13, 2021  |  Loyalty & Rewards

Restaurant rewards are increasingly becoming the norm for quick-service restaurants (QSRs). In the past month alone, Focus Brands-owned bakery giant Cinnabon launched its Cinnabon Rewards...

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55% of Restaurants Say Digital Payments Are Key to Success
55% of Restaurants Say Digital Payments Are Key to Success
September 17, 2021  |  Restaurant innovation

The 2021 Restaurant Readiness Index, a PYMNTS and Paytronix collaboration, surveyed more than 500 QSRs and full-service restaurant managers to get a sense of their...

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Automat-Style Restaurant Expands, Offering Low-Contact, Low-Labor Option To Franchisees
Automat-Style Restaurant Expands, Offering Low-Contact, Low-Labor Option To Franchisees
August 26, 2021  |  Restaurant innovation

Automats are back. After opening its first location in New York City’s East Village in the spring and signing deals to expand along the East...

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Dickey’s ‘Wing Boss’ Virtual Kitchen Brand Goes Physical As Dining Returns
Dickey’s ‘Wing Boss’ Virtual Kitchen Brand Goes Physical As Dining Returns
July 14, 2021  |  Restaurant innovation

With consumers returning to restaurants for on-premise dining at record rates, the restaurants that have debuted virtual brands during the pandemic are at a crossroads....

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Shake Shack Uses Data To Provide Omnichannel Convenience, Create Playful Experiences
Shake Shack Uses Data To Provide Omnichannel Convenience, Create Playful Experiences
June 18, 2021  |  Omnicommerce

Gone are the days when people went to grocery stores to buy food to eat at home, they went to restaurants to eat a cooked...

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How Mobile Apps Can Help Restaurants Make Loyalty Rewarding
How Mobile Apps Can Help Restaurants Make Loyalty Rewarding
July 21, 2020  |  Restaurant innovation

For a consumer, getting and redeeming rewards should be seamless across online and in-person channels. And today, that experience has to be even more than...

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Checkers And Rally’s: How The Drive-Thru Is Changing QSR Loyalty And Rewards
Checkers And Rally’s: How The Drive-Thru Is Changing QSR Loyalty And Rewards
July 20, 2020  |  Restaurant innovation

Loyalty programs with enticing incentives have always served as an effective tool for helping drive business for quick-service restaurants (QSRs). But those innovative programs once...

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How Texas Restaurants Are Using A Safety Seal of Approval To Get Customers Back
How Texas Restaurants Are Using A Safety Seal of Approval To Get Customers Back
July 09, 2020  |  Restaurant innovation

In a bid toward normality, states are reopening. No surprise, after months of lockdown: We all want to get something to eat. And we’d like...

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Let’s Go Out To The Drive-In Movie Restaurant: How One Restaurant Is Reinventing The Dining Experience
Let’s Go Out To The Drive-In Movie Restaurant: How One Restaurant Is Reinventing The Dining...
July 06, 2020  |  Payments Innovation

Anyone who has ever driven North on Route 1 from Boston, Massachusetts, has seen Kowloon Restaurant. It’s hard to miss. The iconic Chinese restaurant and...

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